FLEX Director, Stakeholder Engagement and Communications

The Director Business Transformation Office (BTO) Stakeholder Engagement Communications is a key member of the Business Transformation Office team responsible for creating and executing communication and engagement efforts for Marriotts most important stakeholder.

This position will be part of the BTO team that supports the transformation of Marriotts Finance ecosystem. The Director is a proactive detail-oriented and hands-on team player who will design plan and execute communications deliverables for Marriotts senior executives. They will serve as a subject matter expert and hands-on communications practitioner who takes the lead on strategy consultation content creation and distribution for a wide range of written communications.

The Director will be a business partner to the program leadership regularly consulting on how to deliver executive messaging and communication plans and tactics to inform educate and persuade a wide-range of program audiences including but not limited to: Project team members Marriott senior executives hotel owner and franchise management company executives.

Key responsibilities include:

• Stakeholder Engagement Plan: Partner with program team to develop and execute a comprehensive stakeholder engagement and communications pln
• Communications Plan Management Execution: Develop manage and maintain communications plan and coordinate communication deliverables through a formal review process while adhering to tight timelines.
• Communications Materials Production: Support the development and execution of prgoram communications deliverables including but not limited to written updates PowerPoint presentations talking points speeches etc.
• Prepare timely status updates for leaders and senior executives

CANDIDATEPROFILE

Education and Experience

Required:

• 5 years experience in communications demonstrating progressive career growth and a pattern of exceptional performance AND
• 4-year degree from an accredited university in Communications Journalism or related writing-intensive major OR
• 12 years of relevant professional experience in related function demonstrating progressive career growth
• and pattern of exceptional performance
• Experience translating complex topics concepts business strategies and data into clear concise and compelling communications
• Strong personal leadership organizational relationship-building and negotiation skills.
• Outstanding formal and informal presentation skills.
• Self-starter with self-confidence enthusiasm and strong customer service orientation.
• Demonstrated ability to deliver results under difficult conditions particularly when faced with complexity and ambiguity.
• Experience working in or on behalf of (i.e. consulting) a large-scale global enterprise strongly preferred
• Ability to be detailed oriented while maintaining alignment with broader organization objectives
• Ability to juggle multiple projects and many stakeholders
• Basic project management skills
• Ability to complete deliverables with high quality and up to established standards
• Proficiency with Microsoft Word Excel and PowerPoint applications

CORE WORK ACTIVITIES

• Plans develops and manages execution of executive communications including stakeholder engagement strategy leveraging Marriotts communications practices and distribution channels as well as human-centric change management methodologies
• Vets and proactively maintains calendar of key executive communication opportunities identifies appropriate messaging and delivery vehicles and ensures high-quality deliverables (e.g. speeches presentations and collateral) are prepared timely
• Ensures executives are adequately prepared to execute communications activities (e.g. speeches presentations video and audio recordings vlogs podcasts etc.)
• Work collaboratively with a variety of key stakeholders both within the Business Transformation office and across the company to ensure alignment and consistency with broader organizational communication efforts.
• Partner with continent teams to build and tailor engagement plans and effectively disseminate key messages.
• Improve processes actively seek stakeholder feedback and focus on designing processes/materials.
• Respond to ad hoc requests.
• Seek opportunities to leverage knowledge resources and work activities across the Business Transformation Office and other MI departments/divisions.
• Support requests by department leaders as needed.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develops and evaluates alternatives and solutions solves problems and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning organizing and on-going evaluation processes.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction profitability and market share through effective planning organizing and on-going evaluation processes.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the companys service standards.
• Coworker Relationships - Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships.
• Global Mindset - Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Demonstrates working knowledge of discipline-specific systems tools and business practices.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
  • Basic Computer Skills - Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.).
  • Mathematical Reasoning - Adds subtracts multiplies or divides quickly correctly and in a way that allows one to solve work-related issues.
  • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
  • Reading Comprehension Understands written sentences and paragraphs in work related documents.
  • Writing - Communicates effectively in writing as appropriate for the needs of the audience.

The pay range for this position is $60.38 to $83.27 per hour.

FLEX opportunities offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid for candidates within a commuting distance to Bethesda MD.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.