Teller
Teller
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Provide in-person client support for general banking transactions and operational issues at the Santa Clara CA branch.
- Handle client inquiries through multiple channels including face-to-face email phone and internal partners.
- Perform branch duties such as greeting customers reception processing deposits cashing checks placing holds completing Currency Transaction Reports (CTR) processing payments fulfilling cashier check requests and handling courier bags with client cash deposits.
- Conduct back-office tasks including responding to inquiries processing mail and payments fraud monitoring and escalation scanning transactions and check order processing.
- Support Relationship Advisors with requests for cashier s checks arranging appointments and conducting account research.
- Resolve moderately complex issues using knowledge and available resources; escalate complex or non-routine problems as needed.
- Ensure compliance with all applicable regulations procedures and bank policies.
- Maintain strong organizational analytical and time management skills in a fast-paced environment.
- Work independently on assigned tasks while effectively collaborating with team members.
- Requires a High School Diploma or GED and at least 1 year of clerical or administrative experience; banking operations experience preferred.
Employment Type
Full Time
