Store In-charge is responsible for the day-to-day operations of a store including inventory management staff supervision and ensuring a smooth workflow. They implement policies maintain stock levels and handle customer queries but typically dont make strategic decisions like a Store Manager.
Key Responsibilities:
Inventory Management: Receiving storing and organizing inventory maintaining accurate stock records and ensuring timely replenishment of stock.
Staff Supervision: Supervising and coordinating store staff delegating tasks and providing guidance.
Customer Service: Handling customer inquiries complaints and returns.
Store Operations: Maintaining cleanliness organization and merchandising standards and ensuring compliance with company policies and safety guidelines.
Reporting: Preparing and reviewing sales and inventory reports.
Collaboration: Coordinating with other teams (e.g. marketing sales) and suppliers.
Training: Assisting in staff training and performance evaluations.
Skills and Qualifications:
Leadership and Team Management: Ability to motivate and guide a team.
Communication Skills: Effective communication with staff customers and suppliers.
Organizational Skills: Ability to manage inventory prioritize tasks and maintain a tidy workspace.
Problem-Solving: Addressing customer complaints and resolving operational issues.
Knowledge of Retail Management: Understanding of store operations inventory management systems and relevant software.
Physical Stamina: Ability to perform tasks that may involve lifting and standing for extended periods.
Computer Literacy: Proficiency in using relevant software for inventory management sales tracking and reporting.
Experience: Typically requires experience in a retail or similar environment.