Shelter Advocate - temporary

Status: Full time 2 temporary openings with a duration through 10/31/25 and 12/31/25

Hours: 40 hours/week

Company Sponsored Time: We have a 4-day 32-hour work week and YWCA will provide this role 8 hours of Company Sponsored Time for you to use on Fridays to maintain work-life balance while maintaining pay at 40 hours a week.

Pay Range: $24.96$1 bilingual differential

Schedule:

Evening Shift: Monday 4-12:30am Tuesday 5:30-12:30am Wednesday 11-12:30pm(staff meeting) and 4:00pm-12:30am Saturday 7am-3pm

Day/Mid/evening shifts: Tuesday 7am-3:30pm Wednesday 9:30am-6pm Thursday 7:30am-4pm Sunday 4:30pm-12:30am

Mission:

Weve identified the day-to-day responsibilities linked to each position. In addition to the position specific responsibilities provided below each YWCA Clark County employee must share responsibility for upholding and modeling the organizations core value on a daily basis:

General

• Proactively maintain yearly domestic training requirements as required.
• Be present for and appropriately participate in staff meetings as required.
• Establish and maintain a record of impeccable dependability with regards to punctuality following call- out procedures and adhering to the policies practices and guidelines set by the organization and SafeChoice.
• Ability to be flexible with the schedule and day-to-day tasks and prioritize appropriately.
• Maintain a calm and professional demeanor while working in a high-stress and unpredictable environment including flexibility in last minute shift coverage changes.
• Maintain appropriate personal/professional boundaries with participants and co-workers to maintain clear open and unbiased lines of communication.
• Assure that participants staff volunteers and community partners are treated with respect and dignity regardless of race ethnic background gender or socioeconomic background.
• Gain approval for track and engage in activities that meet the organizations 1% for Social Change requirement.
• Think through the lens of racial equity and its intersections with poverty. Use the core principles of anti-racism and grounding those principles in all daily tasks
• Incorporate the YWCAs commitment to social justice by understanding how racism sexism classism and other oppressions intersect and are embedded in institutions. Seek opportunities for continued learning about racial gender and class equity.

Direct Services Advocacy

• Utilize strong de-escalation and empowerment skills to best support individuals who have or are being impacted by domestic violence. Provide a survivor-centered empowerment-based approach to advocacy effectively supporting survivors and families in identifying their own needs and goals and increasing survivor safety.
• Provide culturally responsive advocacy that honors the lived experiences of every survivor accessing support services. Effectively communicate available resources that support cultural values beliefs and customs.
• Effectively and respectfully work with people from diverse backgrounds and with diverse needs.
• Respond to survivors on domestic violence hotline calls complete phone screens and intakes and provide case management advocacy.
• Connect participants with relevant community resources to address needs related to domestic violence including domestic violence education domestic violence protection orders safety planning housing and financial assistance.
• Input data relating to participants as required by contracts and state law. This includes but is not limited to entering data into EmpowerDB creating new participant files exiting files updating the former resident database sending monthly 911 and sexual assault program logs to appropriate staff.
• Respond to questions and concerns from participants co-workers supervisor and community partners as appropriate in a timely fashion and in a manner that supports the mission and core values of the program and organization.
• Document and communicate pertinent relevant and appropriate participant related information to co- workers and supervisor.
• Utilizing proper techniques conduct room turnovers and additional maintenance responsibilities during shifts including but not limited to: sanitizing mattresses and room surfaces and responsibilities on the walk-through check list.
• Perform housekeeping duties as assigned including but not limited to: emptying garbage cans cleaning spills wiping and sanitizing surfaces washing laundry pushing carts sweeping and mopping rearranging furniture.
• Assist with receiving donations and supplies loading unloading and restocking.
• Act as first responder in the event of an emergency or building evacuation.
• Work closely with the Housing Program Specialist and other community partners to support families in obtaining safe housing options after shelter and complete housing and vulnerability assessments.
• Using the guidelines provided by the Shelter Services Manager and Shelter Facilities Manager work with co-workers to maintain an organized and safe shelter environment and support with room turnovers donations and any other facility needs as assigned.

There is a strong social justice component to all program positions within YWCA requiring critical thinking through the lens of racism and intersections with poverty and other forms of oppression. Knowing the core principles of anti-racism and grounding those principles in everyday work are required job skills and core values.

Strong problem solving skills: resourceful and able to resolve challenges while knowing when its time to stop and ask questions or seek additional guidance.

Strong technological skills: effectively use common software programs (like MS Office Excel and PowerPoint) to fulfill position related expectations.

Strong soft-skills: with little to no prompting adapt work and communication style to mitigate and/or de-escalate crisis and to best support our participants.

Related Experience

• At least six months experience providing empowerment based advocacy preferably domestic violence advocacy to at risk populations.
• At least six months working with families and children who are experiencing domestic violence and homelessness.

Required Knowledge

• Understanding of intersecting oppressions empowerment and the dynamics of domestic violence.
• Proficient in MS Office products.

Dont meet every single requirement after reading through this post You may be just the right candidate for the role or future roles and please know we value lived experience! Studies have shown that due to white supremacy culture systemically oppressed communities are less likely to apply to jobs unless they meet every single qualification. YWCA Clark County is dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways.