Web Content Specialist, Part-time, Remote (BG)

Descriptive Summary

Get ready to jump on board with the industry leader in the provision of wellness services to the military and veteran communities!

GTSC a values-led industry leader in telehealth health communications and wellness staffing and services is searching for a Web Content Specialist. This is a part-time remote position.

As the Web Content Specialist you will support the Military Community and Family Policy (MC&FP) Outreach and Digital Enterprise Services (MODES) contract by using content management systems to create and maintain content for client-owned websites and applications both public facing as well as staff information portals and applications.

CORE FUNCTIONS

Perform daily tasks for the contract that includes:

Use content management systems to create and maintain content for client-owned websites and applications both public facing as well as staff information portals and applications
Maintain a consistent look and feel throughout all websites and applications
Contribute to client website and application reports highlighting required analytics
Liaison with operations managers to assist in the execution of communication requirements
Manage standard operating procedures or administrator guides to support client websites and applications

Coordinate and execute training requirements for new MC&FP staff or contract personnel
Research and consult on latest technologies making recommendations for application to client digital properties and activities

Work cooperatively with government clients and a professional services team that includes operations managers graphic designers writers and other key staff

Skills in:

• Collecting and analyzing customer requests project goals and responses to project/task-related questions.
• Maintaining and tracking online content.
• Coordinate timelines and requirements across internal and external teams.

Ability to:

Express vital and critical information to the appropriate audience.
Load and update website content.
Review content recognize errors or room for improvement and ensure work is error-free.
Perform other duties as requested.

WINNING BEHAVIORS SKILLS AND QUALIFICATIONS

Personality and communication (soft skills):

Effective:

Communication skills
Time management
Problem-solving
Teamwork

Adaptable
Strong work ethic

Competencies (hard skills):

Cooperation and Teamwork

Engage support and collaborate with other members of the team the company and the customer. Exchange ideas and strategies to plan work processes or developmental efforts. Review and provide feedback on developed work or planning.

Program Support

Plan develop or conduct project tasks by leveraging subject matter expertise. Perform project tasks in accordance with best professional judgment contract requirements and established timelines and with the expected level of quality.

Education and Work Experience

Education: Bachelors degree in communications computer science or a related field
Work Experience: Three years of experience using website or application content management systems

Industry Knowledge

Design techniques tools and principles.
Programming languages.
Media production communication and dissemination techniques and methods.
Principles of web design.
Principles and methods of human-centered design.
Principles and methods of user experience and usability.
Principles and processes for providing customer and personal services.
Principles and processes of content management and relevant systems.
Terms and concepts commonly expressed in the Armed Services and federal government.
Administrative and clerical procedures in accordance with the companys best practices.

Additional Requirements

• Must be a U.S. citizen
• Be able to obtain a government secret clearance.
• Must be able to obtain a favorable background check.
• * This position is only open in the following states: AL AZ CA CO DC FL GA ID IL MD MI MA MN NM NC ND NY PA RI TX UT VA WA and WV.

Benefits - We offer a comprehensive benefits package for Full-time Employees to include the following:

• Health dental vision
• Generous vacation and holiday leave
• Flexible Spending Account (medical and dependent)
• 401(k)
• Group Life insurance
• Short-term and long-term disability
• Tuition assistance and/or professional development training

GTSC provides support to federal government clients. Some of these clients may require our employees to be fully vaccinated for COVID-19. Therefore by applying for this position you understand that you may be required to disclose your vaccination status as a condition of employment.

GTSC is proud to be an equal opportunity employer committed to recruiting hiring and promoting qualified people of all backgrounds regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal state or local law. Learn more about your EEO rights as an applicant.

GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process please tell us how we can help by contacting us at

Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded.

GTSC participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.