Full Service Leader

Job Title: Full Service Leader

Be a part of something bigger leading coaching mentoring and developing Salon Business Consultants. Deliver on divisional goals and objectives. Contribute to achieving day-to-day objectives.

Ideal candidate would need to reside in or near: Murfreesboro or Nashville Tennessee (TN) or Huntsville or Madison Alabama (AL)
Also will consider those in Memphis or Knoxville TN and Birmingham AL

Essential Function

To coach mentor and develop Distributor Sales Consultants. Deliver on divisional goals and objectives. Contribute to achieving day-to-day objectives.

Primary Duties

30% Establish sales and promotion goals for the Distributor Sales Consultants and communicating those goals to DSCs. Plan and conduct sales meetings to include logistics (date time location materials etc.) participants presenters (company manufacturer educator) and content of the meeting. Identify customers that have the potential to become key accounts and implement a course of action to develop them to that status. Maintaining productive relationships with manufacturers. Schedule manufacturers reps technicians and educators for meetings education programs detailing or participation in business development meetings with key clients.

30% Provide leadership direction and coaching to DSCs in the execution of their responsibilities including guidance relative to developing new business sales skills increasing sales client support opportunities etc. On a regular schedule (3 to 4 days per week) travel with DSCs to assess their relationships with their customers evaluate their selling skills and effectiveness and provide guidance and feedback. Closely communicate with and providing oversight to the DSCs to ensure that regular client contact is maintained.

20% Visit or communicate by phone with customers to determine the level of service they are receiving from the Company and to be aware of problems that require the Sales Managers involvement. Ensure that education events achieve maximum participation through ticket sales and promotion of the events. Schedule adequate manufacturer education events and support for salons and DSCs.

10% Maintaining regular and prompt communication with supervisors and the Company by attending meetings responding to calls emails and requests for information and by alerting them to information that is important to the business.

10% Monitoring and analyzing employee performance ensuring that desired results are achieved consistent with policies procedures and ethical standards. Conducting performance appraisals reinforcing good performance taking steps to correct unsatisfactory performance developing employees using the corrective action process and terminating employees when necessary. Resolve problems between and among DSCs stores and manufacturers. Manage territories by re-assigning accounts to DSCs and re-shaping geographic coverage. Completing periodic sales activity and status reports.

Knowledge Skills and Abilities

• Bachelors degree in business preferred
• One year of experience supervising sales or operations employees.
• Four Years direct Sales Experience.

Competencies / Attributes

• Excellent interpersonal and problem-solving skills and strong written and oral communication skills.
• Ability to operate effectively without close supervision.
• Consultative selling and negotiating skills
• Ability to travel Overnights and Weekends Required
• A reliable means of transportation sufficient to visit client locations and carry large quantities of product.
• Provide personal vehicle liability coverage sufficient to meet corporate minimum requirements.
• Strong Leadership Skills
• Organizational Skills
• Strong presentation Skills
• Team Player Positive Attitude

Working Conditions /Physical Requirements

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices meeting and training rooms retail stores and residences or commercial vehicles e.g. use of safe work practices with office equipment avoidance of trips and falls observance of fire regulations and traffic signals etc. The work area is adequately lighted heated and ventilated.

The work is sedentary. Typically the employee may sit comfortably to do the work. However there may be some walking; standing; bending; carrying of light items such as papers files books small parts; using a keyboard driving an automobile etc. No special physical demands are required to perform the work.

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