Small Business Commercial Account Manager
Small Business Commercial Account Manager
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Job Description
Small Business Commercial Account Manager
Who We Are
At HUB International we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm we offer employees resources in both technology and industry expertise but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique regional culture.
HUB is one of the largest global insurance and employee benefits brokers providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 20000 employees in over 600 offices throughout North America HUB has grown substantially in part due to our industry leading success in mergers and acquisitions.
What We Offer You
At HUB International we want you to achieve an even work-life balance and our benefits package allows you to manage your health wellness and financial future. HUB International will foster your learning support your endeavors and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunities!
Benefits you may enjoy working at HUB International Midwest-East:
Medical Dental and Vision (PPO HMO and HSA)
Comprehensive Wellness Program
401(k) Retirement Plan
Life and Disability Plans
Vacation Holiday Sick and Personal Time Off
Pet Insurance
Bonus Program
Comprehensive Onboarding Program
Continuing Education
Flexible Work Arrangements
Employee Engagement Events
Dress for Your Day Dress-Code
Hybrid Work Schedule
Service Awards
Heres Where You Come In
As a Small Business Commercial Account Manager you will manage an assigned book of business. You will be responsible for retaining our clients through customer service and maintaining accurate client information in our systems. You will work in a collaborative team environment mentoring Associate Account Managers and Team Assistants as applicable.
Responsibilities:
Manages a book of business generally in excess of $550k in revenue depending on the complexity or number of accounts.
Provide quality customer service to existing accounts with a goal of 93% retention or more.
Collaborate within a team that includes Producers Sr. Account Managers and Associate Account Managers.
Mentor support and train Associate Account Managers and Team Assistants as necessary.
Ensure accurate maintenance of client information in EPIC
Accountable for administrative tasks
Special projects and all other duties as assigned
Cultural Expectations:
Determination unsatisfied until we are the best. We go the extra mile for clients and colleagues.
Ownership Responsible to each other our clients and our goals.
Teamwork Together we attain greater success.
Sincerity Giving and receiving direct and caring communication
Qualifications:
High School Degree or Equivalent
3-5 years in a Commercial Lines role on the agency side
Experience working in the middle market with accounts averaging $15k in revenue and above
Intermediate excel skills
Strong communication
P&C License
Willingness to travel on occasion
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Manager
Employment Type
Full-Time
