Healthcare Hospitality Valet
Healthcare Hospitality Valet
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Job Description
**Job Title: Healthcare Hospitality Valet**
**Location:** Flint Michigan
**Company:** Ellis Parking
**Position Type:** Full-Time/Part-Time
**About Us:**
At Ellis Parking we are committed to providing exceptional healthcare services while ensuring a welcoming and comfortable environment for our patients and their families. Our Healthcare Hospitality Valets play a crucial role in enhancing the overall experience for all who enter our facilities.
**Job Summary:**
The Healthcare Hospitality Valet is responsible for providing excellent customer service to patients families and visitors by managing the parking and retrieval of vehicles and ensuring a seamless entry and exit experience to our healthcare facility. This position requires strong communication skills attention to detail and a friendly demeanor.
**Key Responsibilities:**
- Greet patients families and visitors with a warm and welcoming attitude.
- Assist with the parking of vehicles in a safe and efficient manner.
- Retrieve vehicles promptly upon request ensuring optimal organization and time management.
- Help patients and visitors with their belongings.
- Provide directions and information about the facility and its services.
- Monitor the parking area for security and safety.
- Collaborate with security and healthcare staff to address any safety or emergency situations as needed.
- Maintain cleanliness and organization of the valet area and parking facilities.
- Ensure a high level of customer satisfaction by addressing concerns or inquiries with professionalism and empathy.
- Assist with other hospitality services as needed such as guiding patients to appointments or providing assistance at entrances.
**Qualifications:**
- High school diploma or equivalent required; further education in hospitality or healthcare services is a plus.
- Previous experience in customer service hospitality or valet services preferred.
- Valid drivers license and 2 points or less on license.
- Strong interpersonal and communication skills with the ability to interact positively with diverse populations.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Excellent attention to detail and a commitment to providing exceptional service.
- Availability to work flexible hours including evenings weekends and holidays as needed.
**Physical Requirements:**
- Ability to stand for extended periods and perform repetitive tasks.
- Physical ability to assist patients and visitors as needed.
**Benefits:**
- Competitive hourly wage with opportunities for tips.
- Comprehensive benefits package including health dental and retirement plans (for full-time employees).
- Opportunities for professional development and career advancement within the organization.
- A supportive and team-oriented work environment.
**How to Apply:**
Interested candidates are invited to submit their resume and a cover letter to with the subject line Healthcare Hospitality Valet Application. We look forward to welcoming you to our team!
**Ellis Parking is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
JOB CODE: valet customer service hospitality
Employment Type
Full Time
