Dispatch Associate

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Work for an employer who demands and rewards excellence AND cares about YOU!
• Flexible work arrangements to fit your life
• Various opportunities for career development and advancement
• Our mission is to deliver Honest Reasonable & Reliable service in every interaction
• Paid time off: 2 weeks in your first year increasing to 3 weeks after that. Your birthday is a paid holiday.
• Health benefits (medical dental vision). We cover a substantial portion of your premium.
• Company-paid life insurance with options to purchase additional supplemental coverage
• Optional employee-paid benefits including Critical Illness Hospitalization and Accident Insurance
• 401k enrollment with a 4% employer match.
• Competitive pay starting at $26 - $28 per hour based on experience.

• Strategically build and adjust technician routes for efficiency and coverage.
• Monitor route progress throughout the day and respond to issues in real time.
• Prioritize service calls based on urgency location and technician skills.

• Track technician availability and service zones to ensure daily balance and workload coverage.
• Collaborate with the service team to align scheduling with parts availability and customer needs.

• Answer inbound phone calls and respond to customer inquiries with professionalism and empathy.
• Provide updates confirm appointments and communicate schedule changes clearly and promptly.
• Ensure all customers are informed prepared and confident in our service.

• Experience in dispatching scheduling routing or operations preferred.
• Strong organizational skills with the ability to multitask and prioritize on the fly.
• Excellent verbal and written communicationclear respectful and professional.
• Strong customer service instinctsyou know how to balance honesty with empathy.
• Confident using technology (Microsoft Outlook Excel Word and internal scheduling software).
• Ability to type 50 WPM and toggle between systems without losing focus.
• MondayFriday availability 8 AM 5 PM.

As an appliance repair technician youll work with anything from dishwashers to microwaves to dryers. In other words youll need to be fairly knowledgeable about large appliances portable appliances mechanical work as well as electrical work.

Youll deal with more than just appliances though as a repair technician youll have to deal with people too.

Appliance repair technicians must also have skills in high mechanical aptitude have impeccable written and verbal communication skills work adeptly with repair tools be okay with lifting heavy machinery and of course be incredibly skilled in troubleshooting problems.

Are you prepared to start your journey toward becoming an appliance technician

If so look through our open positions using the filters above!

This business is independently owned and operated. Your application will go directly to the independent business and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location and not to the United Appliance Servicers Association.