Return to Work Specialist
Return to Work Specialist
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Job Description
The Windsor Group Disability Operations team is looking for an analytical self-starter with a high focus on customer service to join their team as a Return-to-Work Specialist.
In this role you will be responsible for coordinating all aspects of return-to-work planning requiring analyzing medical and collecting ergonomic information to ensure suitable and sustainable placement within outlined abilities. Communication and negotiations skills are a vital part of this position as you will be interacting directly with stakeholders including injured workers. plan sponsors WSIB personnel union representatives and medical professionals.
Travelling around the Windsor area is required so you must have your own vehicle and a valid drivers license.
Position Responsibilities:
Communicate with stakeholders to facilitate and conduct ergonomic assessments and return-to-work meetings both virtually and in-person.
Work with Case Managers to effectively manage medical non-medical and complex cases using goal-oriented and cost-effective action plans
Identify assess and ensure job placement opportunities within abilities and make recommendations for accommodation as required
Interact with plan sponsors union WSIB workers and health care professionals
Prepare reports and presentations to communicate RTW program details
Required Qualifications:
Must be able to perform ergonomic evaluations and suitability assessments
Ability to analyze and interpret medical and ergonomic information
University degree in Kinesiology Ergonomicsor related field
3-5 years experience in active rehabilitation or work facilitation
A valid drivers license and a car are required to travel to various locations within Essex County
Preferred Qualifications:
Sound knowledge of WSIB legislative policies and procedures occupational health issues rehabilitation plans and disability insurance considered an asset
Good understanding of medical terminology
Excellent written and oral communication skills in English
Strong negotiation and conflict resolution skills within a highly unionized environment
Ability to prioritize work and multi-task
PC skills - Windows Word and Excel
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Windsor OntarioWorking Arrangement
Salary range is expected to be between
$50700.00 CAD - $84500.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
