Auto Title Technician Senior
Auto Title Technician Senior
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Job Description
Job Posting Closes at 11:59PM on:
07/08/25Division:
Clerk and Recorder DivisionManagement Level:
Individual ContributorScheduled Weekly Hours:
40Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental medical and vision insurance paid time off and holidays retirement matching wellness programs and tuition reimbursement.Description:
JOB DESCIPTION SUMMARY:
The Jefferson County Motor Vehicle Division is a part of the Clerk and Recorders office which is the face of public service for our diverse and vibrant county. We serve voters drivers property owners business owners travelers couples getting married and so many other Jeffco residents and non-residents every day and we take our work very seriously. We hold a clear mission and vision that drive our actions and aspirations:
Mission: To make government and the democratic process work for all Jeffco. From free and fair elections to friendly service and safe record keeping were building a Jeffco that welcomes and works for everyone.
Vision: An equitable accessible trustworthy democracy for the Jeffco of today and tomorrow
Each day we strive to turn this vision into reality and we are looking for motivated individuals to join our team and help in this work.
The Auto Title Technician Senior serves as a mentor to technicians whileperforming a variety of detailed motor vehicle paperwork and public contact work in support of the Motor Vehicle Division of the Clerk and Recorders Office while acting as an agent for the State of Colorado. Collects taxes and fees for motor vehicle titles and registrations for use by governmental and other official enforcement entities. Acts as a Notary to notarize legal documents. Assists with maintaining inventory to ensure office efficiency. May handle some leadership duties during temporary absence of supervisor and manager.
Ideal Candidate: This position is a great fit for someone who is energic enjoys working with the public and is a team player. Spanish or other foreign language skills and/or experience working with individuals from various cultures and communities is highly valued.
COMPENSATION:
Target Hiring Range: $26.00 - $30.00 USD Hourly
Compensation will be determined based on education experience and skills. Additional compensation for Spanish bilingual skills is available.
SCHEDULE:
This position requires regular on-site/in-office work and operates on a 4-day work week (Monday-Thursday 7am-5:30 pm Littleton. 7:15 am 5:45 pm Golden). Must be available to occasionally work at any of the five motor vehicle branches but this position is based in our Golden or Littleton office.
BENEFITS:
Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical dental and vision insurance paid time off and holidays retirement matching wellness programs tuition reimbursement flexible schedules and more. For more information click Here for our Total Rewards summary.
ESSENTIAL DUTIES:
The Auto Title Technician Sr is responsible for:
Mentoring staff by assisting with difficult cases and is available to answer questions.
Assisting with supervisory tasks during managements absence.
Examining and determining legal acceptance of documents pertaining to motor vehicle titling registration ownership taxes license fees and sales taxes.
Collecting fees and/or taxes as required by law and in accordance with statutory guidelines.
Assisting the public with motor vehicle specific inquiries including researching and resolving complex tax title registration related problems and processing required paperwork.
Assisting with general election and marriage license questions.
Maintaining current knowledge of relevant laws regulations policies standards and procedures implementing changes as dictated by new legislation and the Department of Revenue.
Notarizing legal documents and maintaining inventory in the office.
QUALIFICATIONS:
Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click apply for that reason we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Minimum Qualifications:
High school diploma or equivalent
Minimum of three years of related experience in auto titling and registration
Preferred Qualifications:
Four years of progressive advancement in auto titling and registration is highly preferred.
Welcomes feedback regularly examinessystems and processes to make sure we are set up to maximize success by encouraging new approaches and welcoming and sharing new ideas.
Demonstrates strong leadership and mentoring skills to develop our team on providing the best customer service.
Thrives in a full facing customer environment problem-solving daily and continued learning to best help the customers. Taking their current customer service skills to the next level.
Wants to help foster a culture of constant improvement.
Thrives on interpreting and communicating complex regulations while providing excellent customer service.
Knowledge skills and attributes that would be beneficial and lead to success in this role include:
Strong leadership and mentoring skills.
Strong customer service skills and experience with high volume customer contact
Ability to explain complex rules and regulations to customers who may be unfamiliar with or challenge the statute driven requirements for fees.
Ability to problem solve by utilizing resources/researching to find solutions that are best for the customer.
Additional Job Information:
In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Candidate must be registered to vote per Clerk & Recorder guidelines prior to fist election after hire.
Candidate must be sworn in as Deputy of Clerk and Recorders Office to discharge the duties conveyed by Colorado Statute.
Offer of employment contingent on successful completion of pre-employment testing and criminal background check.
How to Apply:
Applications will be accepted electronically at Jefferson County Colorado Career Opportunities.
Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team please log into your candidate portal.
For more details on the recruitment process please visit Recruitment Team: or
Education:
GED High School DiplomaExperience:
Work Experience: Minimum three yearsCertifications:
Languages:
Category:
Administrative Business Programs and ServicesRequired Experience:
IC
Employment Type
Full Time
