As a Dynamics 365 CRM Technical Consultant you will work closely with clients to understand their business processes gather requirements and design configure and implement tailored Dynamics 365 CE/CRM solutions. You will act as a bridge between business needs and technical execution ensuring solutions align with industry best practices and drive client success.
Requirements
- Overall 8 years of IT experience with 4 years of experience in Dynamics 365 CE/CRM implementations with at least 2-3 full-cycle projects (preferably involving Sales Customer Service Marketing or Field Service modules).
- Strong understanding of Dynamics 365 CRM architecture entities workflows business rules and Power Platform (Power Apps Power Automate).
- Ability to map business processes to Dynamics 365 capabilities and propose practical solutions.
- Excellent verbal and written communication skills to engage with stakeholders at all levels including non-technical users.
- Strong problem-solving and analytical abilities to identify gaps and design effective solutions.
- Logic apps SSIS Power Automate Plugins CI/CD working with managed solutions is a must
- Certifications: Microsoft certifications such as MB-200 MB-210 MB-230 or PL-200 (preferred but not mandatory).
Preferred:
- Experience with Agile/Scrum methodologies.
- Knowledge of related Microsoft tools (e.g. Power BI SharePoint or Azure).
- Prior consulting experience with a Microsoft Partner or end-user organization.
Work Environment:
- Should be local in Kolkata. 2-3 days onsite in the office required.
- Need 4 hours overlap during US PST hours.
Dynamics 365 CRM & Power Platform Technical Consultant