work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
27-06-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Telecaller also known as a telemarketer or phone sales representative is responsible for communicating with customers and potential clients via telephone to promote products or services gather information or provide customer support. They play a crucial role in sales customer service and telemarketing aiming to enhance customer satisfaction and drive business growth.
Key Responsibilities:
Outbound Calling: Making calls to potential customers to introduce products/services generate leads and close sales.
Inbound Handling: Answering incoming calls from customers to address inquiries resolve issues and provide support.
Lead Generation: Identifying and qualifying potential customers through phone conversations.
Sales Closure: Persuading customers to make purchases or schedule appointments over the phone.
Customer Relationship Management: Building and maintaining positive relationships with customers through effective communication.
Information Gathering: Collecting customer data preferences and feedback to improve products/services.
Documentation: Maintaining accurate records of customer interactions and sales activities.
Following up: Contacting customers who have shown interest in the product/service.
Achieving Targets: Meeting or exceeding sales quotas and performance goals.
Product/Service Knowledge: Demonstrating a thorough understanding of the products/services offered.
Problem Solving: Addressing customer concerns and resolving issues efficiently.
Maintaining Professionalism: Representing the company in a positive and professional manner.
Essential Skills:
Communication Skills: Excellent verbal communication and active listening skills are crucial.
Sales Skills: Persuasion negotiation and closing skills are important for sales roles.
Customer Service Skills: Empathy patience and problem-solving abilities are essential for customer support.
Interpersonal Skills: Building rapport with customers and maintaining positive relationships.
Organizational Skills: Managing multiple tasks maintaining accurate records and meeting deadlines.
Computer Skills: Basic computer skills for using CRM systems and other tools.
Adaptability: Ability to handle a fast-paced environment and adapt to changing situations.
Resilience: The ability to handle rejection and remain motivated.
Employment Type
Full Time
Key Skills
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