Assessor-Recorder Operations Supervisor - Office of the Assessor-Recorder (4216) â (157844)
Assessor-Recorder Operations Supervisor - Office of the Assessor-Recorder (4216) â (157844)
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Job Description
The Office of the Assessor-Recorder currently has a full-time vacancy in class 4216 Assessor-Recorder Operations Supervisor. Under general direction the 4216 Assessor-Recorder Operations Supervisor is responsible for difficult specialized and technical office support and customer service work within the Office of the Assessor-Recorder including serving as a primary public contact person to explain important and specialized policies procedures and regulations. This is the supervisory level in the Assessor-Recorder Office clerical series.
Essential duties may include but are not limited to:
1. Supervises the work of Assessor-Recorder Office clerical and technical staff within an assigned area of activity.
2. Audits work product to ensure accuracy and compliance with applicable team/section and department standards as well as local state and federal laws and regulations.
3. Creates reports and analyzes data relating to the team/sections productivity and performance as well as financial statistical and operational information.
4. Reviews and evaluates the effect of relevant proposed and existing laws and regulations on the department; exercises individual judgement to interpret and explain relevant policies regulations and laws to employees and the general public.
5. Resolves the escalated and difficult day-to-day issues raised by the public department staff or other entities; investigates complaints and recommends corrective action when required.
6. May include additional duties as assigned.
Qualifications :
These minimum qualifications establish the education training experience special skills and/or license(s) which are required for employment in the classification. Please note additional qualifications (i.e. special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education:
Completion of sixty (60) semester/forty-five (45) quarter units from an accredited college or university with major coursework in business administration accounting or a closely-related field.
Experience:
Three (3) years of experience equivalent to a 4215 Assessor-Recorder Senior Office Specialist; or three (3) years of progressively responsible legal document review researching documents and processing experience in a county Assessor or Recorders office a government agency real estate company title company insurance company or law services agency.
Substitution:
Additional qualifying experience may be substituted for the required education on a year-for-year Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.
Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required information on how to verify education requirements including verifying foreign education credits or degree equivalency can be foundhere.
Note: Falsifying ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience education training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
Applications completed improperly may be cause for ineligibility or disqualification.
Additional Information :
Selection Procedures:
After application submission candidates deemed qualified must complete all subsequent steps to advance in this selection process which includes the following:
Scored Essay Questionnaire - (Weight: 100%)
Candidates who meet the Minimum Qualifications will be sent a Scores Essay Questionnaire via email to complete and return within a certain timeframe.
The Scored Essay Questionnaire has been designed to measure knowledge skills and/or abilities in job-related areas which may include but not be limited to: Knowledge of advanced policies procedures terminology and practices pertaining to technical county assessment and recording practices basic laws principles and practices pertaining to public administration; Knowledge of record-keeping principles and practices; Knowledge of principles practices and methods of customer service; Ability to establish and maintain effective working relationships including fostering and maintaining inter-departmental relationships and communicating effectively and courteously with a variety of people; Ability to prioritize work and pay attention to detail; Ability to operate standard office equipment and standard office software; Ability to express ideas clearly concisely and accurately when writing correspondence and other documents using correct English usage including grammar spelling and punctuation; Ability to comprehend and carry out written and oral instructions; Skill to interpret apply and explain complex policies procedures forms and concepts; Skill to train plan direct monitor and evaluate the work of others; and Ability to identify and analyze issues and use sound reasoning to arrive at logical conclusions implement solutions to complex problems.
All responses to the Scored Essay Questionnaire are subject to verification and must be consistent with the information provided in your employment application.
Note:
A passing score on the Scored Essay Questionnaire Examination must be achieved in order to be placed on the Eligible List/Score Report.
The department may administer additional position-specific selection procedures to make final hiring decisions.
Date(s) of Examination: Those applicants meeting the minimum qualifications will be notified of the exact date time and location to report to the examination. (Tentative exam period: week of 7/21/2025 and/or week of 7/28/2025).
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so applicants can view the ranks final scores and number of eligible candidates. Applicant information including names of applicants on the eligible list shall not be made public unless required by law. However an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals) as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be six (6)months and may be extended with the approval of the Human Resources Director.
To find Departments which use this classification please see the list here.
Certification:
The certification rule for the eligible list resulting from this examination will beRule of Ten (10).The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions.
Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website athttps:// terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is abuse of discretion or no rational basis for establishing the position description the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Additional Information Regarding Employment with the City and County of San Francisco:
- Information About The Hiring Process
- Conviction History
- Employee Benefits Overview
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Veterans Preference
- Seniority Credit in Promotional Exams
- Right to Work
- Copies of Application Documents
- Diversity Statement
HOW TO APPLY:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit begin the application process.
Select the Im Interested or Apply Now button and follow instructions on the screen
Applicants will receive a confirmation email from that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Exam Analyst Information: If you have any questions regarding this recruitment or application process please contact the exam analyst Stella Choi at .
All your information will be kept confidential according to EEO guidelines.
The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
