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You will be updated with latest job alerts via emailDo you have a solid background in Public Cloud platforms & products stakeholder management and an eye for detail when it comes to developing IT processes If so then this could be the perfect role for you! We are looking for a candidate with knowledge of ITIL4 frameworks customer focused with the ability to build long-lasting relationships with stakeholders. You will be part of one of the largest public sector organisations in the UK with a commitment to achieving our digital transformation goals to provide better services to the public and to create a digital tax system thats simpler clearer and faster. We are looking for people like you to help us deliver on this mission! Travel to other locations will be required for this role. The primary office location for this role is Telford other base locations are available where travel to Telford twice per week.
Responsibilities:
Qualifications :
You will be working in the Service Management Team within Enterprise Cloud Services where you will work closely with Architects Product Owners Analysts Security and Supplier Managers supporting the Service Owners in performance of their duties instilling industry-standard best practises within the team. Youll play a key part in ensuring the Service can be delivered effectively ensuring availability performance and process maturity across the technical landscape.
This role encapsulates the IT Service Manager responsibilities for Platform and Product based delivery. The role will be focused on delivering a service that meets all SLAs in place for the services in a defined area including all associated KPIs alongside taking accountability for the Service Management functions.
The primary office location for this role is Telford other base locations are available where travel to Telford once a month is required.
Essential Criteria:
Desirable Criteria
Qualifications:
Security
Additional Information :
At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their well-being professional growth and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel allowing our employees to strike a balance between work and life.
We prioritise the health and safety of our employees providing private medical and life insurance coverage as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations including AWS Microsoft Oracle and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our companys profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential offering Pathways Career Development Quarterly a programme designed to support professional growth.
#LI-PR1
Remote Work :
No
Employment Type :
Full-time
Full-time