Part-Time Academic Support Advisor

• Provide critical guidance to students regarding course registration and ensure comprehensive understanding of degree and practicum application requirements (as applicable per program).
• Serve as a dedicated advocate for students advising needs directly contributing to their successful enrollment engagement and completion of educational objectives.
• Deliver authoritative advice on university policies procedures program requirements and related academic matters to ensure student compliance and success.
• Conduct rigorous monitoring of student progress to proactively identify at-risk scenarios and implement measure and refine academic success strategies.
• Utilize advanced systems and student data analysis to maintain accurate enrollment persistence and graduation information for assigned program/campus locations. Meticulously document all interactions in appropriate institutional systems.
• Provide strategic coaching to students assisting them in overcoming barriers to persistence or graduation. Make judicious referrals to appropriate resources when necessary.
• Maintain comprehensive and current knowledge of all academic programs policies and procedures including institutional policies and federal and state regulations. Ensure strict compliance with applicable federal and state guidelines.
• Actively promote and educate students on the effective use of self-service tools during advising interactions to foster independence and efficiency.
• Engage students through diverse communication channels including virtual/video advising inbound student calls and proactive outreach to deliver optimal resolutions and support.
• Identify and propose strategic solutions to enhance current methodologies actively participating in the evolution of our dynamic organization.
• Foster cross-departmental collaboration to ensure the delivery of an exceptional student experience.
• Fulfill the crucial role of a designated Campus Security Authority with utmost diligence.
• Execute additional duties as assigned with precision and professionalism.
• Maintain strict adherence to all organizational policies and standards.

Qualifications :

• Bachelors Degree Required
• 1 year of experience in customer service academic advising or higher education Preferred
• Outstanding customer service skills with 1 years of customer service academic advising or related experience required
• Ability to work a variety of office hours including evenings and weekends
• High level of interpersonal communication and problem-solving skills
• Ability to work independently as well as function as part of a team
• Must be a self-starter with the ability to prioritize effectively
• PC skills in Microsoft Office internet applications and database Experience with Student Information Systems a plus
• On-Site location: 2601 Navistar Dr. Lisle IL. 60532
• Working hours: 
  • Mon: 8am-4:30pm
  • Tues-Thurs: 9am-2pm 
  • Saturday: 9am-2pm (once every 8 weeks)

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Additional Information :

In support of the pay transparency laws enacted across the country the expected salary range for this position is between $18.7 and $24.04. Actual pay will be adjusted based on job-related factors permitted by law such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health dental vision life and disability insurance
• 401k Retirement Program 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays 2 floating holidays
  
  For more information related to our benefits please visit: Opportunity Minority / Female / Disability / V / Gender Identity / Sexual Orientation

   

  
  

  Remote Work :

  No

  
  

  Employment Type :

  Part-time