RV Title Clerk
RV Title Clerk
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Salary Not Disclosed
1 Vacancy
Job Description
RV Title Clerk
Location: Gardner KS
Hours: 8-5 M-F
If youre passionate about the automotive world we want you to join the team at Olathe Ford RV! Were looking for individuals who are eager to contribute to our mission of providing an extraordinary experience for every client. This is your opportunity to be part of a top-tier team that is dedicated to excellence. Apply today and start making an impact with us!
Position Overview:
As an RV Title Clerk you will be responsible for managing and processing warranty claims for RVs. You will ensure that warranty coverage is accurately applied track claims and work with customers manufactures and service teams to resolve warranty-related issues.
Responsibilities:
- Work closely with the service advisors and technicians to be sure that work is being documented reported photographed and recorded in a timely fashion.
- Contact Manufactures and OEMs to obtain authorization to preform repairs.
- Apply for payment after authorization and repairs are completed.
- Work closely with technicians to understand and relay needed repairs to Manufactures.
- Answer incoming telephone calls.
- Obtain any needed warranty or customer authorization prior to working on unit including taking of pictures emailing in for authorization or any / all procedures as prescribed in the manufactures warranty policy of dealership
- Assist in maintaining warranty departments parts inventory
Requirements:
- High School Diploma or equivalent preferred
- One year of RV experience preferred but not required
- Strong computer skills
- Excellent Organizational/Sequencing skills
- Great personal and communication skills in dealing with customers
- Working knowledge of activities methods procedures and policies of the Service department
- Microsoft Excel Word and Outlook experience
- Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone in person and through digital communication
- Ability to perform additional tasks duties and/or direction from management.
Benefits
- Health Dental and Vision Insurance
- Company Paid life Insurance
- 401k with Company Match
- Paid Personal Days
- Paid Vacation Days
- Paid Holidays
- Paid Volunteer Day
- New Car Discounts
- RV Discounts for renting and buying
- Discounts on Products and Services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
