UT Technician
UT Technician
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Job Description
About the role:
Team Mission: Join our User Technology (UT) team at Wise where we create a seamless experience by offering all the necessary tools and permissions for people to do their best work and avoid being speed blockers. Our highly mobile geographically diverse work environment includes more than 20 offices of varying sizes. UT comprises autonomous teams that build and maintain everything needed to support our company mission including device management conferences and events network infrastructure service management and user access management within various engineering and support functions. You will work in a smaller group within a global team primarily in the London office but also supporting Edinburgh. Additionally you will provide support to co-workers traveling or working from anywhere outside the office.
How we work
We are a dedicated IT support team with a passion for solving complex problems and helping others succeed. We are a hybrid team where we come in at least 3 times a week but there are rare times when we might have to come in more frequently. Working together as a team is essential not only within our London office but also with our team members in our other offices around the world.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
Qualifications :
What do you need
Have 1-2 years or more experience in an IT support role.
Proficient in troubleshooting Windows and Mac operating systems.
Hands-on experience with endpoint management tools such as Kandji and Microsoft Intune.
Experience ticketing/project management tools.
Comfortable working both independently and as part of the team as the situation requires.
Passionate about computing and user experience.
Ability to work under pressure.
Researching solutions and the latest technology is second nature to you.
Nice to Have:
Excellent documentation skills including the ability to create guides and manuals.
Experience with 2FA solutions such as OKTA.
Additional Information :
Interested Find out more:
Wise Engineering do we offer:
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
