Building Services Worker

CORE RESPONSIBILITIES AND TASKS:

This position exists to service all aspects of the Corporate Headquarters Higbee Hinckley and other external locations of the Sherwin-Williams Company. Incumbent is expected to have detail-oriented mindset ability to prioritize work orders and be a natural self-starter. This position supports various functions throughout our facility so the ideal candidate is expected to be flexible and adapt to natural fluctuations in daily responsibilities in a high-rise commercial office building.

Office & Move Support:

• Ability to navigate prioritize and respond to all assigned work orders in service request platform.
• Assist with service vendor escorts related to facility inspections and repairs. Examples include fire extinguisher inspections first aid kit replenishments AED inspections and appliance repair services (ice machines laundry equipment etc.).
• Regularly inspect building floors and initiate appropriate service requests. Report major concerns or disrepair to supervisor.
• Assist with installation of building signage including employee nameplates.
• Assist with new hire onboarding process including preparation of workspace ensuring spaces are clean and presentable.
• Partner with Space Management team for office relocations. Navigate basic floor plans and manage relocation of employee belongings furniture and equipment placement for office moves.
• Maintain understanding of Workplace Strategy and adherence to office standards. Review office spaces for compliance. Report or escalate issues found.
• Liaison with our emergency response teams during medical emergencies evacuations power outages and other extreme conditions as needed.

Conferencing Special Events and Amenity Space Support:

• Responsible for moving assembling and disassembling furniture fixtures and other items to support large events throughout the facility. This includes but is not limited to assembling rental furniture operating divisible conference room walls and assisting with audiovisual services.
• Maintain general knowledge of operational technology and basic troubleshooting. This includes standard audiovisual equipment and assistive listening devices. Initiate service request for audiovisual or other services as needed.
• Shared responsibility supporting various amenity spaces such as copy rooms work cafes Merchandise Store and Application lab. This includes inventory and stocking of supplies and materials cleanliness and overall presentation and other responsibilities to drive a positive employee and visitor experience.

Groundskeeping & Building Support:

• Seasonal setup/teardown of terraces and exterior amenity spaces.
• Responsible for regularly policing of outdoor areas and exterior structures such as the parking garage ensuring spaces are clean inviting and safe. This includes maintenance of sidewalks landscaping benches fencing bike racks and signage. Report issues or damage as necessary and follow up with various stakeholders through resolution.
  • Removal of trash and replace liners in exterior trash receptacles.
  • Assist with graffiti and vandalism removal as needed.
  • General sweeping power washing and trash removal.
  • Ensure irrigation systems hose spigots and other water sources are functioning and regularly inspect for visible damage/leaks. Assist landscaping vendor with watering of plants flowers or grass as needed.
  • Assist with seasonal upkeep of salting and snow removal
  • Responsible for maintenance of designated smoking area. Empty or replace smoking receptacles as needed.
  • Pressure wash sidewalks parking garage benches and other structures.
  • Rodent insect bird or other wildlife application of peripheral pest control spray until pest control company can be scheduled.
• Ability to operate various groundskeeping and building equipment such as golf carts gator salt spreaders pressure washer snow blower scissor lifts shipping and receiving equipment and company-owned vehicles. Coordinate inspections maintenance and repair services.
• Operate a variety of equipment including but not limited to forklift pallet jack (manual and electric) 2-wheel dolly compactor baler tilt carts flat bed carts push carts scales dock locks/truck restraint systems overhead doors intercom and freight elevator
• Parking Garage:
  • Ability to manually operate garage gate controls clean sensors and provide on-site support.
  • Provide miscellaneous services to maintain operations and ensure safety/security of customers such as inflating tires jumpstarting vehicles spill containment etc.
  • Provide occasional executive concierge services as requested by leadership.

Assist Facilities department with other projects as assigned by management.

Job duties include contact with other employees operating heavy machinery and access to proprietary information raw materials finished merchandise and/or other items of value and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys staff employees and vendors.

POSITION REQUIREMENTS:

FORMAL EDUCATION:

Required:

• High School Diploma or GED
• Must have a valid drivers license and a safe driving record
• Forklift license is required or willingness to obtain and maintain a forklift license upon hire.

KNOWLEDGE & EXPERIENCE:

Required:

• Valid Drivers License and safe driving record
• Customer service experience
• 1-2 years relevant working experience
• High degree of professionalism
• Excellent communication skills

TECHNICAL/SKILL REQUIREMENTS:

Required:

• Ability to organize plan and prioritize work
• Ability to handle multiple projects and meet deadlines
• Self-starter able to work with minimum supervision
• Possess a pleasant and courteous demeanor
• Ability to communicate via O365 (Outlook Teams) tablets two-way radio cell phone etc. in verbal and written form
• Ability to work effectively in a team environment across multiple functions

TRAVEL REQUIREMENTS:(TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

• 0-5%