drjobs Associate Integration Technician

Associate Integration Technician

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1 Vacancy
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Job Location drjobs

Grand Rapids, MI - USA

Monthly Salary drjobs

$ 16 - 24

Vacancy

1 Vacancy

Job Description

Who is Trace3

Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate Automate Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine California. We employ more than 1200 people all over the United States. Our major field office locations include Denver Indianapolis Grand Rapids Lexington Los Angeles Louisville Texas San Francisco.

Ready to discover the possibilities that live in technology

Come Join Us!

Street-Smart-Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the big picture. We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice -The Stuff it takes to be a Needle Mover

We get things done and drive results. We lead without a title empowering others through a can-do attitude. We look forward to the goal mentallymapping outevery checkpoint on the pathway to success and visualizing what the final destination looks and feels like.

Teamwork -Humble Hungry and Smart

We are humble individuals who understand how our job impacts the companys mission. We treat others with respect admit mistakes give credit where its due and demonstrate transparency. We bring the weather by exhibiting positive leadership and solution-focused thinking. We hug people in their trials struggles and failures not just their success. We appreciate the individuality of the people around us.

JOB SUMMARY:

As an Associate Integration Technician you will play a key role in the integration of sales orders to meet customer requirements. Daily duties include managing technical sales order build-outs. These orders would encompass servers storage networking and rack build-outs to meet customer outcomes and ship dates. You will be responsible for daily attendance to imaging service requirements and functions for Trace3 Imaging Services.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

  • Configure servers storage subsystems networking devices and workstations.
  • Integrate hardware and configure software applications to customer requirements.
  • Perform racking stack cabling and documentation of rack build-outs
  • Manage customer sales orders to meet the required ship date
  • Update firmware bios and configurations to meet customer requirements.
  • Install operating systems and hypervisors
  • Perform imaging and asset tagging of customer assets
  • Provide pre-sales and post-sales technical support
  • Communicate with sales teams on any impact on order status
  • Assist with customer questions regarding systems
  • Conduct technical research (online telephone or documentation)
  • Troubleshoot system configuration conflicts

REQUIRED SKILLS AND EXPERIENCE:

  • Minimum Associate degree (A. A.) or equivalent from a two-year College or technical school; or at least 3 years of related experience and/or training; or equivalent combination of education and experience.
  • Ideal candidates will receive an offer for this position following a successful Integration Center Internship with Trace3
  • Must have experience working in a Windows environment as well as Linux. Demonstrated competency in conducting technical research (online and manuals) to support troubleshooting is required. Demonstrated ability to provide technical support to sales staff and customers is required.
  • Not required (A is a plus)
  • Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percent. Understanding of machine language (hexadecimal binary etc.).
  • Must be professional both in appearance and demeanor. Excellent communication skills both oral and written are required as well as the ability to be flexible and adapt in a fast-paced dynamic environment. Must be team-oriented and be able to work overtime.
  • Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Exceptional attention to details
Actual salary will be based on a variety of factors including location experience skill set performance licensure and certification and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation such as bonuses or commissions that is not included in the base salary.

Estimated Pay Range

$16 - $24 USD

The Perks

  • Comprehensive medical dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match 529 College Savings Plan Health Savings Account Life Insurance and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Stocked kitchen with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off

Our Commitment

At the core of Trace3s DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership character and passion in all that we do.

Were committed to fostering an inclusive workplace where everyone feels respected valued and empowered to grow. We recognize that embracing diversity drives innovation improves outcomes fosters collaboration boosts teammate satisfaction and builds a more inclusive culture.

As an equal opportunity employer Trace3 bases all employment decisions based on individual qualifications merit and business requirements. We do not engage in discrimination on the basis of race color religion sex (including gender identity sexual orientation and pregnancy) national origin age (40 or older) disability genetic information or any other characteristic protected by federal state or local law.

Any demographic information provided is strictly voluntary kept confidential in accordance with Equal Employment Opportunity (EEO) regulations and will not be used in employment decisions including hiring promotions or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview please email.

***To all recruitment agencies:Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.


Required Experience:

IC

Employment Type

Full Time

About Company

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