PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realtime patient insights. For over 20 years the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception PointClickCare has grown exponentially with over 2200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canadas Most Admired Corporate Cultures PointClickCare leads the way in creating cloud-based healthcare software.
At PointClickCare we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here youll discover a space where your talents can thrive your career can grow and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us check outLife at PointClickCareand connect with us onGlassdoorandLinkedIn.
Reporting to the Manager Accounts Receivable the Accounts Receivable Specialist is responsible for contacting overdue accounts within an assigned portfolio of strategic customers to collect outstanding balances in a timely manner. The successful candidate will have experience with building relationships with internal partners and account reconciliations. They will have strong communication skills and understand how to work effectively cross functionally with a broad group of stake holders.
To be successful the candidate must have the ability to build relationships and be a proactive team player. A Roll-Up-Your-Sleeves and Get it Done attitude is a must. The candidate must have strong attention to detail and have previously demonstrated the ability to excel in a fast paced high-volume complex environment. Prior experience in finance is required with preference given to candidates with accounts receivable experience.
Key Responsibilities:
Collections activities relating to mixed portfolio of customer accounts including communication with clients regarding collections issues actions payment inquiries and invoicing.
Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required.
Communication with clients within assigned portfolio regarding collections issues actions payment inquires invoicing and account reconciliation.
Recognize billing issues through research and regular reconciliation.
Preparation of monthly account breakdowns and analysis as required by the Manager and customers.
Compilation and provision of invoice copies credits and unapplied payment details as required.
Preparation and reconciliation of accounts unapplied credit balances credit notes as assigned.
Coordination of monthly pre-authorized payments with customers and the Payments team for assigned portfolio.
Participate in conference calls with customers and internal partners supporting recovery of past due invoices.
Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR.
Required Experience:
Bachelors degree in accounting or 3 years experience processing accounts receivable.
AI Fluency and/or use of M365 Copilot
Must possess a high level of moral judgment for handling confidential information and monetary transactions
Strong diplomatic negotiation and conflict resolution skills in order to handle late payment discussions
Effective attention to detail and high degree of accuracy managing reconciliations
Able to effectively communicate both verbally and in writing
Must be a team player and have the ability to effectively work within a strong cross functional environment.
Sound analytical thinking planning prioritizing and execution skills
Excellent computer skills with a strong working knowledge in Microsoft Word and Excel
Working understanding with the US Health Care system - would be a benefit
$50000 - $54000 a year
AtPointClickCare base salary is one of the many components that make up our total rewards Canada base salary rangefor this position is $50000 - $54000. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range individual compensation is determined by job-related skills and knowledge relevant experienceincluding professional and lived experience and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.
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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
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