Senior Field Service Technician
Senior Field Service Technician
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Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
Position Summary:
Xylem is seeking a Field Service Technician to install service and maintain water purification equipment for our customers across Houston TX and surrounding areas. This position will involve work in environments that include wastewater systems which can include exposure to unpleasant odors and conditions.
We understand this may not be for everyonebut if you are driven by purpose and passionate about solving real-world challenges this work plays a direct role in protecting public health and the environment.
The role includes hands-on fieldwork using a company service vehicle and offers standard day-shift hours with opportunities for overtime and occasional evening/weekend work. Candidates with backgrounds in HVAC plumbing electrical work or diesel/mechanical systems are highly encouraged to apply.
What Youll Do:
Install maintain and service water purification equipment
Troubleshoot mechanical and electrical system issues
Identify and resolve safety concerns on both company and customer-owned equipment
Provide direct customer support and represent Xylem on-site
Work across multiple customer sites and technologies including wastewater systems
Maintain and care for company tools vehicles and equipment
Promote a strong culture of safety accountability and teamwork
Work both independently and in team environments
Travel Requirements:
Daily/local travel to customer sites within the Houston area
Occasional overnight travel: approximately 12 times per month typically 23 days per trip
Requirements:
High school diploma or equivalent
02 years of technical experience (1 year preferred)
Prior customer service experience required
Proficiency with Microsoft Office and smart devices
Strong troubleshooting critical thinking and communication skills
Clean driving record and ability to safely operate a company service vehicle
Able to pass a background check and pre-employment drug screen
Compensation & Benefits:
The estimated salary range for this position is $26$30/hour. Starting pay is dependent on multiple factors such as skills experience and work location.
At Xylem we offer a competitive compensation package including:
Health Dental and Vision insurance (available on Day 1)
401(k) with company contribution
Paid time off and paid holidays
Paid parental leave
Tuition reimbursement
Career development plans and advancement opportunities
Employee wellness programs recognition and discounts
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Senior IC
Employment Type
Full-Time
