Deputy Manager - Clowne Coffee Shop

Join our team as a Deputy Manager and make a difference!

Do you want a job where you can help others and have a positive impact on your community Then weve got the perfect role for you.

Our retail outlets provide much-needed income to the hospice. This is vital to be able to provide care to the people of North Derbyshire. The hospice has 15 retail shops a furniture warehouse a donation centre two clearance shops and two coffee shops! We also have two online eBay platforms for clothes and general goods and an online furniture store. Its a big operation!

You will be joining a highly motivated hard-working team who are driven to generate income for Ashgate Hospice they achieve this goal by providing a community hub for local families providing quality produce and excellent customer service.

Key responsibilities:

• Lead the team to ensure high standard of service to customers expected by the Ashgate Hospice coffee shops is always maintained.
• Actively support any fundraising promotions as directed by Ashgate Hospice or your Manager.
• Implement any promotion in the shop as directed.
• Support the training development and motivation of a team of staff and volunteers.

For the full details you can read the attached job description or give the recruiting manager a call onfor an informal chat ). (it may be possible to arrange a visit to the hospice).

What youll bring:

Heres what were looking for:

You will bring strong leadership and people management skills with the ability to supervise motivate and support a team of staff and volunteers. You should have a solid understanding of food hygiene health and safety regulations and experience in customer service stock control and cash handling. Excellent communication adaptability and problem-solving abilities are essential along with a commitment to maintaining high standards and contributing to a positive inclusive team culture.

About Ashgate:

Ashgate Hospice based in North Derbyshire offers free palliative and end of life care for adults with life-limiting or incurable illnesses including cancer neurological diseases and advanced heart kidney and lung conditions. Last year we cared for over 2400 people. Our aim is to support our patients by keeping them informed managing their symptoms and improving their quality of life from diagnosis onwards.

We also provide vital support to the people who are important to them offering practical assistance and emotional support including bereavement services.

Were more than a care provider. Were a campaigner for sustainable end of life care funding in the UK and we continually invest in our services and workforce.

Our values are at the heart of everything we do:

• We are compassionate.
• We are a team.
• We are respectful open and inclusive.

We value diversity and inclusion and encourage applicants from all backgrounds.

We strive to create a workplace thats happy safe and supportive and our team seems to agree! In fact 89% of staff would recommend Ashgate Hospice as an employer.

We know how important wellbeing and work-life balance are which is why were open to flexible work arrangements including job-sharing.

As part of our team youll have access to training opportunities to help you grow both personally and professionally. Whether you want to develop in your current role or explore new career paths well support you every step of the way.

Want to know more about what its like to work with us Visit our website check out our social media channels or listen to our podcast The Life and Death Podcast. Its a great way to get a sense of the Ashgate team and the difference we make.

Benefits of joining us

At Ashgate we take care of the people who take care of others. Here are some of the benefits we offer:

• Generous holiday entitlement with the option to increase it through our Annual Buy and Sell Leave Scheme.
• A flexible working approach to help meet your needs and ours including options like job-sharing.
• A Cycle to Work scheme and a Tech Benefit scheme to help spread the cost of your next bike or gadget.
• The Westfield Health Cash Plan giving you money back on treatments like physiotherapy dental care and eye tests.
• Free access to Westfield Rewards with discounts at hundreds of high-street retailers.
• A confidential Employee Assistance Programme offering free round-the-clock support when you need it.
• A pension scheme with up to 7% employer contribution helping you save for the future.
• A life assurance scheme giving peace of mind for you and those important to you up to age 65.
• A commitment to your personal and professional development with training opportunities to help you grow.
• Free on-site parking whenever youre working at the hospice.
• Discounted onsite caf at our Old Brampton site available to all staff
• A wide range of initiatives to support your wellbeing and the time out to practice self-care

Ready to make a difference

To learn more about the role please contact Rob Allen at You can arrange to visit the Clowne Coffee shop to see what it would be like to work with us.

Please note: Applications must be submitted via the Apply Now button on our website. Applications sent directly to HR or the recruiting manager will not be accepted.

Proposed interview date: TBC

Additional information:

• If youre successful youll need to complete a Standard DBS check as part of our pre-employment process. You can find more details in the candidate assistant notes.
• As a healthcare provider we prioritise the safety of our patients staff and visitors. Thats why we encourage and recommend all staff to be vaccinated against COVID-19 and receive the flu jabunless theres a compelling reason not too
• If you need any help with the recruitment process our HR team is here to assist. You can reach them at or call 0.

Additional support for candidates

• Were committed to ensuring our recruitment process is inclusive fair and accessible to everyone.
• Reasonable adjustments: We are pleased to offer reasonable adjustments throughout the recruitment process for individuals with disabilities neurodiverse conditions or long-term health needs.
• Shortlisting commitment: In line with our commitment to Equality Diversity and Inclusion we guarantee to shortlist any disabled candidate who meets the essential criteria for the role.
• Interview preparation: All shortlisted candidates will receive their interview questions in advance to help you feel fully prepared.

Accessibility resources:

• If you need assistance completing your online application you can contact the Disability Employment Service/Youth Employment Service by emailing .
• We encourage you to complete and share your Health Adjustment Passport. This helps us understand any adjustments or support you might need. Even if you choose not to share it the passport can be a valuable tool for your own benefit.
• You can also access support through the Access to Work scheme. a government initiative designed to help you start or remain in work if you have a health condition or disability. This includes support for the recruitment process. Learn more on the Access to Work webpage

For further guidance or information these resources may also be helpful:

• Looking for work if you are disabled
• Reed in Partnership Chesterfield Office: Call 0
• Disability Employment Service Derbyshire County Council

If you have any questions about adjustments or the recruitment process please contact our HR team at or call 0.

For more information about us please visit our website here.