Case Manager I
Case Manager I
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Job Description
Note for Current UM Employees
Current employees must apply internally via ConnectU >
The University of Mississippi
The University of Mississippi fondly referred to as Ole Miss stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant inclusive community where every member student faculty and staff can achieve their fullest potential.
Department Summary
Our office of Confidential Advocacy Support and Education is a committed group of four full-time advocates graduate students and a thriving paid peer education program. We are committed to supporting people in our community who are impacted by harm and creating an individualized plan to help them heal and move forward to reach their personal and academic goals. We also work diligently to teach our community about healthy relationships and how to safely intervene if they see something potentially harmful happening.
Role Specifications
Below you will find classification and compensation information. For additional details behind the University of Mississippi classification system please visit Human Resource Compensation Page
Family - Student & Academic Services
Sub-Family - Student Programs
Career Track / Level - P2
Grade - 6
Min Mid Max
$46904 $58635 $70366
Role Summary
Performs case management utilization review quality assurance and care planning including assessment identification of specific needs and social service intervention within the University. Serves as a campus resource for faculty staff students parents and community members.
This is a case manager position and will serve also as a campus advocate. Advocates support students faculty and staff who have experienced interpersonal violence including physical and emotional abuse sexual assault dating violence stalking or other forms of trauma. They provide confidential emotional support case management safety planning and guidance through campus and legal reporting processes. The advocate also connects individuals with on- and off-campus resources and helps promote a safe campus environment through outreach and education.
Examples of Work Performed
Advocates will provide support and advocacy for students faculty and staff impacted by interpersonal violence including physical emotional or sexual abuse.
- 50% of the work week is spent meeting with students referred for advocacy support including some Walk-In Crisis Intervention Services.
- 20% of the work week is spent completing case management tasks such as providing academic accommodations coordinating housing and work accommodations and other related tasks.
- Participates in after-hours on call rotation to provide assistance to students in crisis.
- Participate in Weekly Case Review and Weekly Staff meetings.
- Case Documentation is required utilizing our electronic medical records system.
- Create and foster communities that support people impacted by harm.
- Ensure compliance with policies and procedures regarding Title IX Clery and Title VI.
- Outreach presentations are (occasionally) provided by advocates to educate campus community on healthy relationships bystander intervention and a trauma-informed response.
- Collaborations and partnerships with other campus departments such as the University Counseling Center UMatter: Student Support and Advocacy The Student Health Center Title IX The William Magee Center Housing and others are essential.
Essential Functions
1. Conducts individualized assessments to identify students academic personal and social needs developing tailored intervention plans to support their success and well-being.
ongoing case management and support by monitoring student progress coordinating campus and community resources and advocating for necessary accommodations or services.
3. Collaborates with faculty staff and campus partners to address student concerns ensuring a holistic approach to student success and retention.
4. Serves as a primary contact for students in crisis or distress offering guidance referrals and intervention strategies to promote stability and academic persistence.
5. Maintains detailed and confidential records of student interactions ensuring compliance with university policies and relevant regulations while facilitating seamless communication among support teams.
6. Leads prevention and outreach efforts by developing educational programs training sessions and awareness campaigns to promote student well-being and resilience.
Minimum Education/Experience
Education: Bachelors Degree
Experience: (3) Three Years Experience
An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.
Preferred Qualifications
A Masters Degree in Counseling Psychology Social Work or related field from an accredited four-year college or University is preferred but a Bachelors degree in a related field is required.
Please submit a resume and cover letter with online application.
EEO Statement
The University of Mississippi provides equal opportunity in any employment practice education program or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and affirmative action and does not unlawfully discriminate against any employee or applicant for employment based upon race color gender sex pregnancy sexual orientation gender identity or expression religion citizenship national origin age disability veteran status or genetic information.
Minimum Physical Requirements
Physical Requirements: These physical requirements are not exhaustive and additional job-related physical requirements may be added to these by individual agencies on an as needed basis.
Corrective devices may be used to meet physical requirements.
Physical Exertion: The incumbent may be required to lift up to approximately 10 pounds.
Vision: Requirements of this job include close vision. Speaking/Hearing: Ability to give and receive information through speaking and listening.
Motor Coordination: While performing the duties of this job the incumbent is frequently required to talk and hear; and use hands to finger handle or feel. The incumbent is periodically required to sit. The incumbent is occasionally required to stand; walk; and reach with hands and arms
Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.
Background Check Statement
The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check and when appropriate a financial (credit) report or driving history check.
Required Experience:
Manager
Employment Type
Full-Time
