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You will be updated with latest job alerts via emailYou are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.
Job Description:
This role is hybrid. Its required to come in office (downtown Toronto) once per week.
At Sun Life the client is at the Centre of everything we do. As an Insurance Associate your work will directly contribute to our mission of helping clients achieve lifetime financial security and live healthier lives. In this role you will play an integral role towards supporting clients who are leaving their employer plan by encouraging them to consult with licensed representatives who can detail insurance solutions relevant to their unique situations.
You are a team player who enjoys encouraging our clients become better informed of their financial stability as they go through a career transition. You are a solution oriented strong communicator who uses active listening to understand clients unique situations and highlight the importance of receiving professional advice. As a member of the Client Solutions Centre (CSC) you will benefit from our culture of coaching and support; through motivational and inspirational leadership your Rollover Sales Manager will empower you to make a difference in our clients lives.
What will you do:
Proactively make calls to Group Benefits clients who are leaving their employer and looking to find solutions to satisfy their life insurance critical illness and health and dental needs
Encourage the importance for member to understand conversion rights and review financial security with a licensed representative
Maintain a large pipeline of clients to ensure members are contacted in a timely fashion
Introduce clients to a Sun Life Advisor to assist with an identified need for holistic financial advice
Foster and participate in a work environment that values people invites creativity and celebrates learning
Stay informed of departmental and industry product policy and procedure changes
Contribute to the CSCs ongoing success by sharing feedback and providing insights that will help to improve our client experience
What do you need to succeed:
Excellent verbal and written communication skills with the ability to build credibility and rapport
Preferred experience within an outbound or blended call Centre
Whats in it for you
15 days vacation per year
Flexible Benefits from the day you join to meet the needs of you and your family
Pension stock and savings programs to help build and enhance your future financial security
Wellness programs that support the three pillars of your health mental physical and financial
Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle
Licensing fees covered
The opportunity to work in an environment committed to continuous improvement as well as personal growth and development
The opportunity for career progression by consistently exceeding your performance goals
The opportunity to work in a positive dynamic and collaborative work environment where you are encouraged to share your ideas.
#LI-Hybrid
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay eligible Sun Life employees participate in various incentive plans payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .
We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:
49000/49 000 - 80200/80 200Job Category:
Customer Service / OperationsPosting End Date:
11/07/2025Required Experience:
IC
Full-Time