Front Office Executive
Front Office Executive
Posted on :
26-06-2025
Employer Active
1 Vacancy
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Job Description
About Us:
SkyJumper Sports and Amusements Pvt Ltd is the fastest growing Indoor Amusement Center chain bringing fun excitement and memorable experiences to families and friends. With over 19 centers in 14 cities we operate under the brands SkyJumper Trampoline Park and SkyJumper GoBananas offering attractions like Trampoline Parks Soft Play Zones Bowling Laser Tag and more.
We are looking for energetic and guest-friendly Front Office Executives to be the face of our centers ensuring excellent service delivery and guest satisfaction.
Job Overview:
The Front Office Executive will be responsible for delivering a warm and welcoming experience to every guest. This role involves managing the reception desk handling billing and cash transactions addressing guest inquiries and ensuring smooth day-to-day operations at the front desk.
Key Responsibilities:
Greet guests with a professional and friendly attitude.
Manage guest check-ins ticketing and package upselling.
Operate the POS system for billing and transaction management.
Handle daily cash collections and reconciliation.
Address customer queries and guide them about activities and services.
Maintain front desk appearance and ensure cleanliness.
Support the Center Manager in daily reporting and feedback collection.
Ensure adherence to service and safety protocols.
Qualifications:
Minimum 1 year of experience in front office hospitality or retail roles.
Freshers with excellent communication and presentation skills are also welcome.
Basic knowledge of POS systems and MS Office.
Strong verbal communication skills in English and Hindi.
Presentable personality and guest-oriented approach.
What We Offer:
Competitive CTC:
Attractive incentives based on upselling of packages and activities
Dynamic and supportive work environment.
Growth opportunities within the organization.
Employee discounts on all activities and attractions.
Work Schedule:
9-hour rotational shifts between 10:00 AM to 10:00 PM
Weekly off on weekdays
Reporting To: Center Manager
Languages Required: English Hindi (Local language is a plus)
communication,customer service,front office,pos,guest relations,front desk,pos system operation,ms office,cash handling,front office management
Employment Type
Full Time
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