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About Avaya:
At Avaya we empower organizations to deliver intelligent communications experiences through cutting-edge cloud solutions contact center platforms and unified communications. Our mission is to help businesses build deeper connections with their customers and teams. Were looking for a skilled and strategicContent Writer to join our growing team and help tell our story through compelling written content.
Position Summary:
As a Content Writer at Avaya you will craft clear engaging and persuasive content for a wide range of audiences and formats. Youll work closely with product marketers designers and subject matter experts to produce assets that educate convert and inspirefrom blogs and case studies to whitepapers and web copy.
Key Responsibilities:
Write and edit content for blogs product pages newsletters landing pages emails and social media
Collaborate with marketing and product teams to create targeted high-impact messaging
Translate complex technical concepts into easy-to-understand language
Conduct interviews and research to develop original thought leadership content
Ensure consistency with brand voice tone and messaging across all platforms
Optimize content for SEO and digital best practices
Help maintain the editorial calendar and meet regular content deadlines
Qualifications:
2 years of experience in content writing preferably in tech SaaS or communications
Strong understanding of B2B content strategy and customer journeys
Excellent writing editing and proofreading skills
Familiarity with SEO keyword research and content analytics tools
Ability to manage multiple projects and collaborate with cross-functional teams
Experience with CMS platforms like WordPress or Sitecore is a plus
Bachelors degree in English Communications Marketing or a related field preferred
Full Time