Client Account Representative
Client Account Representative
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Job Description
Job Description
We are seeking a Client Account Representative to serve as the primary point of contact for our clients. This role involves managing client relationships addressing inquiries identifying service needs and ensuring client satisfaction. The ideal candidate is a strong communicator with a client-first mindset and an ability to solve problems efficiently.
Responsibilities
Maintain and strengthen relationships with assigned clients.
Respond promptly to client inquiries and resolve issues with professionalism.
Provide detailed information on services and solutions offered by the company.
Track and manage client accounts ensuring data accuracy and timely follow-ups.
Collaborate with internal teams to align services with client needs.
Prepare regular reports on client feedback service status and performance metrics.
Assist in identifying growth opportunities within client accounts.
Qualifications :
Qualifications
Bachelors degree in Business Administration Communications or a related field (preferred).
1 years of experience in client service account management or related roles.
Strong verbal and written communication skills.
Proficiency in Microsoft Office Suite and CRM tools.
Ability to multitask prioritize and manage time effectively.
Attention to detail and a proactive approach to client needs.
Additional Information :
Benefits
Competitive salary based on experience
Opportunities for professional growth and advancement
Dynamic and collaborative work environment
Skills development through continuous training
Health and wellness programs
Paid time off and company holidays
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
