Account Receivable Specialist
Account Receivable Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
See Yourself at Telix
We are looking for an Accounts Receivable Specialist to join our team for day-to-day collections efforts. The ideal candidate should enjoy working in a fast-paced environment where creative thinking problem solving analysis efficiency autonomy and initiative are required. The successful candidate should be a team-player excellent communicator and be able to multitask while maintaining a high regard for the details. Adaptability and positivity are key qualities to be successful in this role.
Key Accountabilities:
- The successful candidate will assist with most accounts receivable activities including on-going review of credit limits and collection activities.
- The positions primary responsibility will be to establish and build relationships with key internal and external customers to identify and understand non-payment issues.
- Communicate with customers to resolve payment disputes and review all short payments for validity.
- Recognize a problem analyze it and arrive at a clear and concise resolution that will benefit all parties involved.
- Build and maintain strong internal and external relationships to assist in the identification understanding and resolution of unpaid balances.
- Assist in establishing and maintaining professional processes and procedures to reconcile and understand customer non-payment issues.
- Proactively contacting customers before invoices are due to identify customer payment concerns.
- Involve sales and operations teams when appropriate to facilitate communication with the customer and work to receive payment on past due invoices.
- Actively participate with team members to achieve company and departmental goals.
- Any other duties as assigned including reports as needed.
Education and Experience:
- Bachelors degree in accounting finance or business-related field preferred or 4 years Credit and Collection or Accounting experience
- 5 years of experience in Accounts Receivable Billing Collections and/or Shared Services
- Able to use confidential or sensitive information in a professional manner to achieve collections targets/goals.
- Strong Microsoft Office skills especially in Excel (Pivot/Vlookup)
- Accuracy and attention to detail
- Excellent internal and external customer service skills
- Experience with QuickBooks and NetSuite a plus
- Strong verbal and written communication skills
- Able to work independently in a highly organized manner.
- Able to manage difficult customer situations and respond promptly to customer needs.
- ERP implementation experience a plus.
Key Capabilities:
- Inclusive mindset: Demonstrate an understanding and appreciation for diversity and actively work to create an inclusive environment where everyone feels valued and respected
- Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges
- Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do
- Results-oriented: Driven to achieve goals and objectives with a strong focus on delivering measurable results
- Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders
- Adaptability: Comfortable working in a dynamic environment able to adjust to changing priorities and willing to take on new challenges
- Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels using clear and concise language
- Collaboration: Work effectively as part of a team actively sharing knowledge and expertise to achieve common goals
- Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges
- Continuous learning: Show a commitment to ongoing learning and professional development continually seeking out opportunities to expand your knowledge and skills
- Attention to Detail: Have a strong attention to detail and be able to pick up errors before they become issues whilst also maintaining a helicopter view and be able to prioritise
Required Experience:
Unclear Seniority
Employment Type
Full Time
