Functional Chief for Case Managers
Functional Chief for Case Managers
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Job Description
International SOS is looking for qualified individuals to provide leadership management and guidance for Case Management services for The Navy Fleet and Family Support Program (FFSP) which serves active duty members of the Navy Marine Corps Army and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care military members designated as severely wounded ill and injured and their identified caretakers and on a space available basis military retirees and their family members and widows eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances.
The Functional Chief for Case Management is responsible for overseeing and managing all aspects of the Case Management program ensuring the delivery of high-quality care to FFSP patients. They will also play an important role in developing and implementing effective strategies to support the Case Management needs of clients and improve overall program effectiveness.
Key Responsibilities
- Review and implement a comprehensive Case Management Program that aligns with the clients vision mission and goals.
- Supervise and provide guidance to clinical staff ensuring the delivery of effective and evidence-based case management services.
- Have input into program budgeting and financial management ensuring efficient utilization of resources and compliance with funding requirements.
- Collaborate with senior external stakeholders including government agencies community organizations and healthcare providers to enhance program accessibility and effectiveness.
- Monitor and evaluate program outcomes utilizing data-driven approaches to assess program effectiveness and identify areas for improvement.
- Implement quality assurance measures to ensure adherence to professional standards and regulatory requirements.
- Develop and maintain partnerships with relevant organizations and providers to enhance service coordination.
- Stay updated with current trends research and best practices in the field of case management incorporating this knowledge into program development and service delivery.
- Provide leadership and support to program staff fostering a positive and collaborative work environment.
- Prepare reports and presentations for organizational leadership and external stakeholders effectively communicating program outcomes challenges and recommendations.
- Participate in site/regional quarterly quality assurance procedures to ensure that all clinical services provided are safe and of good quality.
- Ensure the case management team document and maintain current records in the FFSMIS Clinical Counseling Record System for all non-medical counseling assessment and counseling services provided IAW current Navy requirements.
- Ensure staff delivering case management services are accounting for all services delivered in scheduling module in FFSMIS.
This list is non-exhaustive and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications :
Required Skills and Knowledge
- Minimum educational qualifications include a bachelors degree in in a social science or related field a combination of bachelors education and experience equivalent to a bachelors degree OR four years equivalent experience in a social science or related field. Four years experience providing program management or oversight of case management or advocacy services is required.
- Minimum professional qualifications include a current valid and unrestricted clinical license or certification from a state or U.S. territory.
- Excellent communication and interpersonal skills to effectively collaborate with staff clients and external stakeholders.
- In-depth knowledge of case management modalities evidence-based practices and current research in the field.
- Proficiency in program development and implementation including strategic planning resource allocation and budget management.
- Ability to analyze data and utilize outcomes to drive program improvement and inform decision-making.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
- Familiarity with relevant regulations and compliance standards in the case management field.
- Ability to adapt to changing environments and embrace innovation in case management service delivery.
- Commitment to cultural sensitivity and the ability to promote inclusivity and diversity within the program.
- Strong problem-solving skills and the ability to make sound decisions in complex situations.
- Working knowledge of Microsoft 365.
Required Work Experience
- Minimum of 2 years in a leadership role within a case management program and strong leadership and management abilities with the capability to motivate and inspire a team.
- Must meet the standards of professional and ethical conduct prescribed by their discipline or certifying/licensing board and demonstrate current clinical competence through direct service clinical experience during the 2 years preceding hire.
- In general case managers shall possess a broad range of specialized work experience including working with family programs military or civilian social service agencies and/or is a military family member with full understanding of the military lifestyle.
- Strong oral and written communication assessment and advocacy skills are required.
- Possess advocacy knowledge skills and abilities such as: working knowledge of state federal and local resources as well as understanding sensitivity and empathy for sailors and family members from diverse racial ethnic and socioeconomic background.
- Knowledge of the FFSMIS system is desired but not required.
Additional Information :
Pay range is based on several factors and may vary in addition to a full range of medical financial and/or other benefits. Final salary and offer will be determined by the applicants background experience skills internal equity and alignment with geographical market data.
Benefits Full-time positions are eligible for our comprehensive and competitive benefits package including medical dental vision and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal state and local minimum wage laws
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with the applicable federal state and local laws.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
