drjobs Night Auditor

Night Auditor

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1 Vacancy
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Job Location drjobs

Ipswich - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking a detail-oriented and efficient Night Auditor to join our team in Ipswich United Kingdom. As a Night Auditor you will play a crucial role in ensuring the smooth operation of our hotel during the night shift managing front desk duties performing financial reconciliations and providing exceptional guest services.

  • Conduct nightly audits of financial transactions and ensure accuracy in reporting
  • Manage front desk operations including check-ins and check-outs
  • Provide outstanding guest services by addressing inquiries and resolving issues promptly
  • Maintain a clean and organized front desk area and hotel public spaces
  • Prepare reports for management detailing occupancy rates revenue and other key metrics
  • Handle phone calls professionally and courteously ensuring a positive experience for callers
  • Assist with administrative tasks as required during the night shift
  • Ensure the security and safety of guests and hotel property during overnight hours
  • Collaborate with other departments to address any guest concerns or maintenance issues
  • Stay up-to-date with hotel policies promotions and local area information to assist guests effectively
  • 32 to 40 hours on a zero hour contract 

Qualifications :

  • Strong attention to detail and analytical skills
  • Excellent communication and customer service abilities
  • Proficiency in financial reconciliation and basic accounting principles
  • Ability to work independently and maintain a high level of efficiency during night shifts
  • Basic computer skills including proficiency in hotel management software
  • Flexibility to work overnight hours weekends and holidays as needed
  • High school diploma or equivalent; associates degree in hospitality management is a plus
  • Previous hotel experience is helpful but not essential
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and the ability to make decisions independently
  • Professional demeanor and a positive attitude


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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