Fairmont Gold Attendant, Full Time
Fairmont Gold Attendant, Full Time
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Job Description
What you will be doing:
Reporting to the Fairmont Gold Manager responsibilities and essential job functions include but are not limited to the following:
- Provide and maintain outstanding guest service in a unique guest focused environment.
- Ensure that all Fairmont Gold Standards of Service & Operational Procedures are adhered to.
- Monitor maintenance of the physical Fairmont Gold product.
- Prepare set up and maintain the Fairmont Gold food offerings each day.
- Preparation and set up of the Fairmont Gold honour bar.
- Organizing cleaning and maintaining the Fairmont Gold pantry.
- Ordering food and beverage inventory.
- Controls inventory of Food & Beverage supplies
- Work closely with the Kitchen and In Room Dining to ensure the highest level of food quality and selection is maintained.
- Active role in selecting new menu items and keeping the canaps breakfast and warming amenities current.
- Arriving guestroom warming as per Fairmont Gold standards.
- Provide exceptional information to our guests about Vancouver area attractions restaurants theatres special events and other available services.
- Develop and maintain strong guest relationships to ensure Fairmont Gold loyalty.
- Strong and effective communication with all other departments to ensure that the expectations of our Fairmont Gold guests are consistently met and exceeded.
- Developing and maintaining relationships with our colleagues throughout Fairmont Hotels & Resorts as well as our hospitality partners in Vancouver and throughout the world.
- Involved in all Fairmont Gold team building events staff meetings and incentive programs.
- Other duties as assigned
Qualifications :
Qualifications:
- Must be flexible to work a variety of shifts (this position is based on seasonality and business levels ranging from 2 to 5 shifts per week).
- Excellent verbal and written communication skills.
- Must posses excellent guest service and team skills.
- Must have the ability to work in an unsupervised environment while maintaining the standards of the Fairmont Gold product.
- Previous food handling and guest service experience is required.
- Completed Food Safe Certificate.
- Completed Serving it Right Certificate.
- Must speak English fluently; a second language is a definite asset.
- Excellent knowledge of Vancouver restaurants attractions and services is a definite asset.
- Post secondary education and/or related studies an asset.
Physical Aspects of Position (include but are not limited to)
- Frequent standing and walking throughout shift
- Occasional kneeling pushing pulling lifting up to 30lbs.
- Occasional ascending or descending ladders stairs and ramps
Additional Information :
Additional Information
Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
