Job Description
Unleash your potential and join the team redefining the future of administration!
Job Role: Business Support Executive
Location: In person London.
Hours of Work: 37.5 hours per week MondayFriday
Salary: 25000-35000
Who We Are
At SmartPA we dont just provide support we transform it.
Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech automotive and retail were the engine behind smarter more efficient operations.
With a vibrant client-focused culture and a team driven by creativity no two days at SmartPA are ever the same! As we continue to grow rapidly this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world.
If youre ready to challenge the status quo and create meaningful impact we want to hear from you!
Key Responsibilities and Skills
What Youll DoThe Centre of Excellence (COE) is the driving force behind SmartPA where strategy comes to life. As part of this dynamic client-facing department youll be the heartbeat of our business delivering high-impact tailored support to a key client account daily.
In the role of Business Support Executive youll play a pivotal role in providing bespoke solutions to a variety of stakeholders. Youll tackle real challenges establish meaningful relationships and make a tangible difference to client success.
Heres what your day-to-day will look like:
Collaborate & Innovate
- Work within our agile pod structure to deliver comprehensive and seamless support across a variety of tasks and projects for stakeholders.
- Contribute fresh creative ideas to optimise processes streamline workflows and enhance service delivery.
- Partner with your team to ensure exceptional service delivery meeting client needs and driving measurable results.
Manage Key Tasks with Excellence
- Complete tasks such as diary management scheduling and handling email correspondence with precision and professionalism keeping everything on track for your client.
- Prepare format and edit documents to meet the highest standards ensuring consistency and quality in every deliverable.
- Perform accurate data entry and reporting ensuring all insights are actionable and timely.
Support Business Growth
- Identify inefficiencies and proactively recommend process improvements helping us work smarter.
- Assist in creating workflows automating repetitive tasks and embedding best practices across your clients operations.
Be a Relationship Builder
- Act as a trusted partner to your client anticipating needs and consistently exceeding expectations.
- Represent SmartPAs values with authenticity serving as a positive brand ambassador in every interaction.
- Collaborate across teams to ensure consistent quality and excellence in all deliverables.
Stay Adaptable
- Approach new challenges with a solution-driven mindset thriving in a fast-paced ever-changing environment.
Skills
About YouWere looking for someone who:
- Thrives in a dynamic entrepreneurial environment where no two days are the same.
- Is passionate about redefining what it means to deliver world-class PA and admin support.
- Can manage their own time and workload effectively delivering results with confidence.
- Brings enthusiasm creativity and positivity to their work.
- Enjoys contributing ideas to improve processes and drive business growth.
Experience
What Youll NeedYour experience is key but your attitude is what sets you apart.
Essential:- Proficiency in MS Office (especially Outlook Word and Excel).
- Proven experience in diary management data handling and project coordination.
- A track record of meeting tight deadlines and juggling competing priorities.
Desirable:- Familiarity with Google Suite CRM platforms and booking systems.
- Background in office management account management or similar.
- Experience in process improvement and creating efficiencies.
Schedule
Monday-Friday 9am - 5.30pm
Whats in it for you
At SmartPA we believe in rewarding talent and supporting your growth:
- Competitive Salaries
- Yearly Bonuses based on company department and individual performance
- Flexitime Initiative: Work when youre most productive (core hours: 10:0016:30).
- 33 Days Holiday: Because rest fuels greatness.
- Growth Opportunities: Develop your skills advance your career and grow with a company reshaping the industry.
- Enhanced Benefits: Unlock additional perks based on your loyalty and length of service.
(All offers are conditional on successful background checks and references)
Ready to Make Your MarkIf youre excited to make an impact and shape the future of administration wed love to hear from you. Apply now to join a team where your work truly matters!
About us
At SmartPA we provide industry leading administrative and businesses support services to organisations across the globe. Through our knowledge and experience we aim to teach the true value of EA and secretarial services as a fundamental support function in every business providing access to the worlds largest talent pool whilst raising standards and inspiring growth across our marketplace.
We offer a variety of opportunities to work with and within SmartPA from free training to becoming a fully fledged Partner. The Partnership provides a unique opportunity for Partners to run their own home based business delivering SmartPAs world-class back office services.
Whether you want flexible working hours increased income better work-life balance or minimised childcare costs SmartPA enables you to achieve your goals