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American Dental is hiring an experienced Dental Billing Specialist to join our billing department. This is a flexible-schedule role available as full-time or part-time focused solely on patient accounts receivable (AR)
Only applicants with dental billing experience will be considered.
Position Summary:
This position is responsible for managing patient balances handling billing inquiries posting payments coordinating payment plans processing refunds and ensuring accurate and timely patient account reconciliation. The ideal candidate is experienced in working patient AR and communicating clearly and professionally with patients.
Key Responsibilities:
Review and reconcile patient accounts
Respond to patient billing questions using structured templates and documentation guidelines
Generate and send patient statements and ledgers using MOGO or Dentrix
Manage short-term payment plans and credit card authorizations
Process and document patient refund requests
Interpret EOBs to assist patients in understanding balances without handling insurance submissions
Maintain thorough account notes and follow internal protocol for all billing communications
Required Qualifications:
Minimum 2 years of experience in dental billing with focus on patient AR (required)
Experience using Dentrix or MOGO software
Strong understanding of PPO insurance EOBs
Excellent written communication and organization skills
High attention to detail and accuracy in patient financial records
Schedule & Benefits:
Flexible schedule: part-time or full-time
Competitive compensation based on experience
Health and dental benefits for full-time employees
Required Experience:
Senior IC
Full-Time