Personal Lines Customer Service Representative
Personal Lines Customer Service Representative
Posted on :
26-06-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Responsibilities
- Respond to customer inquiries and provide information about insurance policies and coverage options
- Process policy changes endorsements and renewals
- Assist clients with claims reporting and follow-up
- Resolve customer issues and escalations in a professional and timely manner
- Maintain accurate and detailed client records and documentation
- Collaborate with account managers and other team members to ensure seamless customer service experience
Qualifications
- Proven experience in a customer service role preferably in the insurance industry
- Familiarity with personal lines insurance products and services
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency in using insurance management software and Microsoft Office suite
- Ability to multitask and prioritize in a fast-paced environment
#KR-LI1
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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