Operations Supervisor - Acute
Operations Supervisor - Acute
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 24 - 28
1 Vacancy
Job Description
Operations Supervisor - Acute
- Salary Range: $24.00 - $28.80 per hour based on relevant years of experience
- Location: Fort Collins Colorado at the Longview campus
- Status: Full time- 40 hours per week
- Hours: Monday Wednesday every other weekend 7:30AM 6:00PM
Employees working at locations operating 24/7 earn a differential. Shift differentials are also available for evenings nights weekends and holidays.
Role Overview:
Responsible for overseeing day-to-day operations of SummitStone clinics to ensure the successful delivery of administrative clinical and medical service lines. The Operations Supervisor provides leadership and development opportunities for operations team members and serves as a resource and role model for all staff members.
Essential Duties:
- Supervise develop and foster team values with staff; recognize and reward staff as appropriate act as a role model provide support identify development opportunities and remove barriers.
- Acts as a subject matter expert and super-user for client registration insurance and scheduling workflows. Takes responsibility for maximizing clinic capacity by identifying scheduling gaps and developing solutions to improve the clients experience.
- Provides ongoing education and training for all team members ensuring employees meet all competency requirements including customer service expectations and all relevant policies. Creates and maintains existing training materials
- Acts as a subject matter expert for CPI and de-escalation techniques. Guides and leads staff through crisis management while upholding agency values and established processes. Train direct reports on crisis intervention protocols and ensure that the best practice protocols are being followed in response to crisis incidents.
- Prepares monthly staffing schedules for all employees and ensures all areas have adequate coverage for each shift every day. Reviews and approves staff timekeeping on a daily basis for direct reports
Required:
- High school diploma or completion of G.E.D. required
- More than two years of experience in a related position in healthcare or behavioral healthcare operations are required
- More than one year of experience providing direct supervision to staff or overseeing a team required
Highly Desired:
- More than three years of experience in a customer-service or client-facing position preferred
- Experience with high acuity care desirable
- Bilingual/bi-cultural preferred
Longview Campus is the new Acute Care Behavioral Health facility which serves Larimer County residents in need of urgent help with mental health and/or substance use disorders. SummitStone has the privilege of partnering closely with Larimer County on this more information clickHERE.
At SummitStone Health Partners we strive to foster trust empower recovery and inspire hope to strengthen and enrich our Northern Colorado community.
We need your help to make this vision a reality.
We are committed to fostering a diverse and inclusive environment where everyone can be their authentic self. We actively seek team members with a variety of backgrounds identities and experiences and we honor the whole selfembracing differences in race ethnicity ability age gender sexual orientation spiritual beliefs socioeconomic status language and the many intersections of identity. We invite everyone to be part of our journey and proudly serve as an equal opportunity employer.
Please visitfor more information about who we are.
Total Rewards
At SummitStone Health Partners we are proud to offer a competitive and competitive benefit package to support the wellbeing of our teams. Visit our website for more information aboutTotal Rewards.
Reach Out
SummitStone will provide persons with disabilities with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or selection process please let your recruiter know.
Questions Please email us at
This position will be open for a minimum of three days and/or until a top candidate is identified.
Required Experience:
Manager
Employment Type
Full-Time
