Network Delivery Engineer (1 to 3 years)

About PhonePe Group:

PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments PhonePe has expanded into financial services (Insurance Mutual Funds Stock Broking and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is Indias first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the companys vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe we take extra care to make sure you give your best at work Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here you own your work from start to finish right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions ideating with some of the best minds in the country and executing on your dreams with purpose and speed join us!

Job Title: Network Delivery Engineer (NDE) - 1 YoE - 1-3

Job Summary:
As a Network Delivery Engineer you will be responsible for the execution of network provisioning tasks and 24/7 continuous monitoring initial troubleshooting and escalation of network infrastructure and service incidents. This role requires strong problem-solving skills a foundational understanding of networking concepts and the ability to work effectively under pressure in a fast-paced environment to ensure maximum network uptime and performance.

Key Responsibilities:

Handling BAU tasks:
- Conduct network provisioning deployments.
- Perform Firewall configuration which includes ACL management Periodic Firewall reviews and IPSec/NAT.
- Perform periodic Patch Management for Network switches/firewalls and servers.
- Upgrade OS for network devices to maintain a stable environment.
- Undertake network maintenance activities during business off-peak hours.

Performance Optimization:
- Conduct performance analysis and implement optimizations to ensure the network operates at peak efficiency.
- Collaborate with cross-functional teams to fine-tune network parameters and troubleshoot performance bottlenecks.

Network Automation:
- Develop and implement automation scripts to streamline routine network tasks and enhance operational efficiency.
- Integrate automation tools and frameworks to support network provisioning monitoring and management.

Incident Response and Resolution:
- Act as a primary on-call engineer in resolving complex network incidents and outages and file RCAs wherever applicable.
- Function as L1 point of escalation for Network Operations.

Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field or equivalent work experience.
- 1-3 years of experience in network operations network engineering or a related role.
- Familiarity with Data Center topologies and network routing and switching concepts like BGP OSPF VLAN VRRP etc. Knowledge of VxLAN will be an added advantage
- Basic scripting and automation skills with entry-level proficiency in languages like Python Go Shell and orchestration tools like Ansible Salt or similar.
- Basic fundamental knowledge of Linux esp. Distributions like Ubuntu and RHEL and web-servers like Nginx and Apache2.
- Experience in a 24x7 on-call rotation environment and in handling critical incidents.
- Strong analytical and troubleshooting skills.
- Excellent leadership and communication skills.
- Certifications/Course Completion for Cisco CCNA/Juniper JNCIA or equivalent would be an added advantage.

Network Delivery Engineer (NDE) - 1 position represents a significant opportunity for an entry level professional to make a substantial impact on our organizations network infrastructure. Join our team and be a key contributor to the success and innovation of our data center network infrastructure.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance Critical Illness Insurance Accidental Insurance Life Insurance
• Wellness Program - Employee Assistance Program Onsite Medical Center Emergency Support System
• Parental Support - Maternity Benefit Paternity Benefit Program Adoption Assistance Program Day-care Support Program
• Mobility Benefits - Relocation benefits Transfer Support Policy Travel Policy
• Retirement Benefits - Employee PF Contribution Flexible PF Contribution Gratuity NPS Leave Encashment
• Other Benefits - Higher Education Assistance Car Lease Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people a work environment that thrives on creativity the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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