General Manager - Hampton Inn and Suites Seattle/Federal Way
General Manager - Hampton Inn and Suites Seattle/Federal Way
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$ 95 - 115
1 Vacancy
Job Description
What are we looking for
- One year minimum General Manager experience
- Experience managing $5M in revenue or greater at a focused service property
- Proven success in leading a team and building strong service culture
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The annual salary range for this role is $95k--$115k and is based on applicable and specialized experience and location.
#LI-SC1
EOE/AA/Disabled/Veterans
Ready to lead with vision Were seeking a visionary General Manager at the Hampton Inn and Suites Seattle/Federal Way to elevate guest experiences and cultivate a driven team culture. If youre passionate about hospitality and eager to shape a dynamic team in a vibrant region join us and lead the charge towards excellence!
A General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotels continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing
As the General Manager you would be responsible for managing daily hotel operations and providing overall leadership in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Lead direct and manage all hotel operations including but not limited to hotel budgeting and forecasting strategic planning leading service initiatives leading and managing balanced scorecard performance implementing and complying with all company policies and standards overseeing sales and marketing initiatives leading and developing the executive team responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
- Ensure guest and team member satisfaction
- Monitor and develop team member performance particularly the executive team and department heads to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward
- Recruit interview and train team members
- Oversee service quality operational efficiency guest satisfaction standards compliance and service and financial measurements
- Identify operational performance productivity and efficiency gaps and implement measures to correct those deficiencies
- Serve as primary liaison with hotel owners and corporate entities
Required Experience:
Director
Employment Type
Full-Time
