Host/Hostess
Host/Hostess
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Job Alert
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$ 19 - 20
1 Vacancy
Job Description
Pacifica Hotels is looking for a Host/Hostess to join our Marina del Rey Hotel team. We are looking for an energetic and cheerful Host/Hostess to greet and acknowledge all arriving guests and escort guests to their tables. The Host/Hostess will also be responsible for taking reservations and maintaining reservation book.
Situated in a scenic waterfront location on the worlds largest manmade small-craft harbor the luxury Marina del Rey Hotel invites guests to unwind and indulge in equal balance. Whether you are here for business or leisure we can ensure that your needs will not only be met but exceeded at every turn from our new guest rooms and suites many of which overlook the dazzling marina to our delightful dining at SALT Restaurant & Bar. Enjoy our infinity pool and spa that also overlook the beautiful marina.
Core functions of the position but are not limited to the following;
- Maintain a friendly cheerful and courteous demeanor at all times while providing personalized service to guests.
- Communicate effectively with guests and fellow team members.
- Cheerfully and courteously greet and escort guests to tables and assist in seating at tables; present menus and extend congenialities ensuring restaurants standards of service.
- Take record and confirm restaurant reservations/cancellation as specified in departmental standards.
- Assist in preparing the restaurant for service and maintaining the cleanliness of the dining room at all times.
- Assist in monitoring the guests needs and all phases of the restaurant operations.
- Oversee all aspects of restaurant during absence of Restaurant Manager and/or Supervisor.
- Maintain complete knowledge of all menu items specials liquor/beer/non-alcoholic selections available in the restaurant.
- Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses.
- Inspect tables and stations ensuring that all set ups meet the department standards. Check throughout meal period. Relay deficiencies to respective team members and follow up on corrections.
- Answer restaurant telephone courteously and efficiently as specified in department standards.
- Extend courteous departures as guests leave the restaurant.
- Ensure tables are cleaned and reset according to standards.
- Report any missing/found articles or equipment/property damage to the Housekeeping Supervisor.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department restaurant and hotel.
- Perform other duties as assigned requested or deemed necessary by management.
Health Benefits Travel Perks & More
Medical Dental and Vision Insurance 401k Vacation and Sick Leave are offered with this position along with a Team Member Travel Program encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering and select charity promotions throughout the year.
Salary Range: $19 to $20/hr. based on experience
Employment Type
Hourly
