Consumer Consultant
Consumer Consultant
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Job Description
Job Description:
This is a Consumer Lived/Living Experience Position you must state in your cover letter having a Lived/Living Experience of mental health challenges and of accessing mental health services and how this has changed the course of your life.
- Excellent benefits including salary packaging
- East Melbourne location
- Ongoing training and development opportunities
- Friendly and supportive environment
- Permanent part-time 19 hours per week (0.5 FTE)
- Salary Range $68874 - $73065 (pro-rata)
About the Role
Under the direction of the Director Lived Experience Workforce and Strategy and in collaboration with the Consumer Reference Committee other Consumer Consultant role and the Service as a whole the Consultant assists in the improvement of the services responsiveness to consumer needs and to communicate the broad views of consumers to the mental health service and other relevant services. The Consumer Consultant utilises co-production principles & the Consumer Perspective to advocate for systemic changes that enable & ensure a consumer; lens perspective and view is included in service planning delivery and implementation.
Classifications for this position will range from MP32 - MP35 ($68874 - $73065 per annum pro rata)
Your Contribution
- You will have direct personal lived/living experience of mental health challenges and of accessing mental health services in a way that has changed the course of your life.
- Sound working knowledge of and a commitment to recovery-oriented practice in mental health rehabilitation co-production principles and consumer perspective
- Commitment to consumer lived experience values & frameworks (e.g. social justice/human rights perspectives consumer perspective self-determination relational trauma informed hope equity mutuality authenticity)
- Working knowledge of systemic advocacy and how it differs to individual advocacy
- An understanding and working knowledge of the Mental Health and Wellbeing Act 2022 and other relevant legislation.
- Demonstrated ability to work collaboratively and effectively with multiple key stakeholders both internal and external to St. Vincents Hospital (including consumers nominated persons carers family members and community agencies).
- Ability to provide services appropriate to the needs of people from diverse backgrounds including those from a CALD background.
- Highly developed interpersonal and communication skills including problem-solving conflict-resolving and sound oral and writing skills.
- Ability to establish and maintain respectful relationships whilst advocating for system change
- Demonstrated ability in active participation in projects and/or training skills or experience in project management
- A valid Nationally Coordinated Criminal History Check or willing to obtain
What We Offer
- A focus on wellbeing initiatives with regular events and programs
- Confidential solutions-focused employee counselling
- A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month!)
- Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
- Salary Packaging Increase your take home pay!
- Free car parking
- Discounts and Promotions always available through our Foundation
- Regular opportunities for professional development to assist you to reach your career goals
- Culture of continuous improvement
Working at St Vincents
St Vincents Hospital Melbourne (SVHM) is a leading teaching research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion Justice Integrity and Excellence.
Application
- Please attach your resume and cover letter to your application.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM
Please email the contact person to obtain a copy of the Position Description:
Contact Details:
Sharon Williams Director Lived Experience Workforce and Strategy
Closing date: July 1 2025
Closing Date:
25 July 2025 11:59pmReconciliation Action Plan:
At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information visit https:// or get in contact at
View Reconciliation Action Plan
Code of Conduct:
Required Experience:
Contract
Employment Type
Part-Time
