External Quality Engineer - Warranty
External Quality Engineer - Warranty
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Salary Not Disclosed
1 Vacancy
Job Description
We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves
As part of our Manufacturing team youll help build the world-class state-of-the-art smart vehicles were known for. In our plants around the world were constantly developing new technologies and processes to further increase our efficiency. Youll get the satisfaction of making great products people use and love.
In this position...
Warranty analyst provides warranty claim birth history detail from manufacturing and a detailed report of hardware upon return.
Responsibilities
What youll do...
- Lead warranty reduction process by working with CBG (Core Business Group).
- Lead and support warranty special ad hoc assignments with minimal supervision.
- Comfortable with databases and able to write queries/Access data base/pivot tables.
- Lead continuous process improvement enhancements.
- Assures robustness of resolution actions and tracking of closure.
- Understand all plant weaknesses by working with quality engineers on escape points and problem solving /resolution.
- Focus on data to drive variation reduction in all warranty matters; help drive cost effective solutions.
- Contact dealerships and work on reducing dealer cost of claims.
- Work with product engineering on design improvements and robustness opportunities to reduce warranty.
Qualifications
Youll have...
- High School Diploma or GED
- Ability to work independently and make decisions with minimal supervision
- Ability to lead cross-functional groups to resolve concerns
- Strong written and oral communication skills: you will be speaking or presenting to Ford leadership or representing Ford while engaging with 3rd party suppliers
- High level of analytical skills to trend quality data and take appropriate actions
- Ability to positively influence change
- Ability to handle complex issues and multi-tasking
- Strong organizational skills
- Proficiency in using Outlook Excel and PowerPoint. Understanding of the concepts and principles surrounding Business Objects SharePoint and other Ford-specific software.
Even better you may have...
- Bachelors Degree or equivalent experience
- Warranty Production and/or Manufacturing Quality experience preferred.
- Experienced in working with GSAR GCQIS WPAC Global 8D Data cubes and BSAQpreferred.
- EV/ battery JD Power experience.
- Six Sigma skills and previous quality experience preferred.
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all the above No matter what you choose we offer a work life that works for you including:
- Immediate medical dental and prescription drug coverage
- Flexible family care parental leave new parent ramp-up programs subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays including the week between Christmas and New Years Day
- Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits click here: position is a range of salary grades 6 7 and 8.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran status. In the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
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Employment Type
Full-Time
