E-commerce Specialist Chile
E-commerce Specialist Chile
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Job Description
PERGOLUX is a rapidly growing e-commerce company in the Home and
Garden sector that designs manufactures and sells bioclimatic pergolas.
Founded in Norway PERGOLUX is constantly seeking growth opportunities
and is already available in over 14 countries across Europe Oceania North
America and South America.
Would you like to join our team as an E-commerce Specialist for Chile
The PERGOLUX E-commerce Specialist will be responsible for managing
optimizing and growing the companys online stores in the assigned markets.
The role involves managing day-to-day e-commerce operations improving the
user experience driving sales and implementing online marketing strategies.
You are expected to deeply understand Shopifys platform customization
capabilities and integration with third-party tools and apps.
Tasks
Shopify Store Management:
- Manage all aspects of the Shopify store including product listings pricing inventory management and content updates.
- Set up and configure Shopify themes plugins and apps to enhance the stores functionality and aesthetics.
- Handle store settings such as shipping taxes payment gateways and customer service settings.
- Ensure product descriptions images and pricing are accurate and up-to-date.
Website Optimization:
- Optimize the site for user experience (UX) and customer journey improvements.
- Implement strategies to reduce cart abandonment and increase conversion rates.
- Ensure that the Shopify store is mobile-responsive user-friendly and fast-loading.
- Conduct regular audits to identify areas for improvement (SEO performance etc.).
Email Marketing:
- Plan create and execute email marketing campaigns using tools such as Klaviyo.
- Develop automated flows and segmentation strategies to improve customer engagement and retention.
- Analyze performance metrics (open rates click-through rates conversions) and optimize campaigns based on data insights.
- Collaborate with design and content teams to ensure brand consistency and high-quality email communications.
E-commerce Marketing:
- Create manage and optimize Shopify marketing tools.
- Collaborate with Marketing and HQ E-commerce teams to align product promotions sales and campaigns on the Shopify platform.
- Implement loyalty programs referral programs and promotional discounts on the site.
Analytics and Reporting:
- Monitor and analyze e-commerce performance metrics such as sales traffic conversion rates and customer behavior.
- Use tools like Google Analytics Shopify Reports and other analytics platforms to make data-driven decisions.
- Track the performance of marketing efforts and measure ROI on campaigns.
- Provide regular performance reports to stakeholders.
Third-Party Integrations:
- Integrate third-party apps and services into the Shopify store (e.g. payment processors CRM email marketing tools).
- Maintain and troubleshoot integrations with fulfillment centers inventory management systems and other e-commerce tools.
- Evaluate and implement additional Shopify apps that enhance store performance and customer experience.
Product Management and Merchandising:
- Develop product categorization collections and tags to enhance discoverability.
- Collaborate with the product team to ensure accurate product details imagery and merchandising.
- Manage inventory set up pre-orders backorders and notifications for out-of-stock products.
Requirements
Education: Bachelors degree in Marketing Business E-commerce or related field preferred.
Experience:
- 3 years of experience in e-commerce with a focus on managing Shopify stores.
- Experience in Shopify theme customization Liquid (Shopifys templating language) and Shopify apps.
- Proven track record of growing sales and improving online store performance.
Technical Skills:
- Expertise in Shopify platform Shopify Admin and third-party app integration.
- Familiarity with HTML CSS and Liquid (for Shopify customizations).
- Proficiency in analytics tools like Google Analytics Shopify Analytics and SEO best practices.
Marketing Skills:
- Knowledge of digital marketing email marketing (e.g. Klaviyo) and social media advertising (Facebook Instagram).
- Experience with A/B testing conversion rate optimization and customer journey analysis.
Soft Skills:
- Strong problem-solving skills and ability to work independently.
- Excellent communication and collaboration skills.
- Strong attention to detail and ability to manage multiple projects and deadlines.
Language:
- Spanish native level
- English B2 required to effectively communicate with our international teams.
Benefits
What we offer:
- A dynamic international work environment in a rapidly growing company with many growth opportunities.
- A key role in growing PERGOLUXs presence in Chile and contributing directly to company success.
- Ergonomic workstations and modern Apple/Windows laptops.
- Employee events at various locations (summer party Christmas party after-work gatherings).
- Employee discounts on PERGOLUX products.
- Motivated and supportive colleagues who help each other grow.
- Strong focus on professional development and skill-building.
- Complementary health insurance
Employment Type
Full Time
