Account Support Coordinator - Zoho (ZR_24533_JOB)

BruntWork

Posted on : 25-06-2025

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1 Vacancy

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Job Location

Manila - Philippines

Monthly Salary

52200 - 52200

Vacancy

1 Vacancy

Posted on : 25-06-2025

Job Description

This is a remote position.

Schedule:

Monday to Friday 9:30am to 6:30pm Brisbane Time

Responsibilities:

Cultivate and maintain productive client relationships collaborating with technicians for superior outcomes

Manage technicians daily schedules effectively

Ensure consistent delivery of high-quality services fostering memorable customer relationships

Coordinate administrative tasks and support staff

Employ creative solutions to client issues demonstrating strong problem-solving skills

Manage client interactions across various communication channels

Handle client servicing requests emergency breakdowns and scheduled maintenance efficiently

Administer maintenance contracts quoting and invoicing for specialized jobs

Organize preventative servicing and maintenance schedules

Process inbound calls and emails promptly coordinating with subcontractors as needed

Requirements

Proven ability to work effectively within a team

Experience with Zoho or similar software CRMs or Customer Support platforms is preferred

A strong record in customer service or service account management

Excellent communication and interpersonal skills

Ability to remain composed under pressure and adapt to a fast-paced environment

Strong problem-solving organizational and time management skills

Proficiency in Microsoft Office applications

Impeccable English communication skills both verbal and written

Benefits

Independent Contractor Perks:
HMO coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.

ZR24533JOB

Proven ability to work effectively within a team Experience with Zoho or similar software CRMs or Customer Support platforms is preferred A strong record in customer service or service account management Excellent communication and interpersonal skills Ability to remain composed under pressure and adapt to a fast-paced environment Strong problem-solving, organizational, and time management skills Proficiency in Microsoft Office applications Impeccable English communication skills, both verbal and written

Employment Type

Full Time

Company Industry

Specialty Trade Contractors

Key Skills

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About Company

BruntWork

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Account Support Coordinator - Zoho (ZR_24533_JOB)

BruntWork

Job Description

Requirements

Benefits

Employment Type

Company Industry

Key Skills

About Company

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