drjobs Customer Support Representative (ZR_24568_JOB)

Customer Support Representative (ZR_24568_JOB)

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1 Vacancy
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Job Location drjobs

Manila - Philippines

Monthly Salary drjobs

43000 - 43000

Vacancy

1 Vacancy

Job Description

This is a remote position.

Schedule:
40 hours per week
Monday - Friday 8:00 AM - 5:00 PM CDT 9:00 PM - 6:00 AM MNL
1-hour unpaid break

Client location or time zone: Houston TX US - CDT


Company/client overview: The client runs an import-export trucking and warehousing business.


Responsibilities:
  • Answer incoming calls and respond to customer emails promptly
  • Manage customer inquiries and bookings
  • Prioritize and manage a high volume of customer interactions efficiently
  • Collaborate with team members to ensure continuous customer support coverage
  • Assist with processing and tracking shipments providing updates to customers as needed


Requirements

  • Excellent verbal and written communication skills in English with a neutral accent for clear phone interactions
  • Basic knowledge of various vehicle types (cars trucks etc.) and transport terminology
  • Strong customer service orientation with the ability to handle diverse customer needs
  • Proficiency in using customer service software or trucking dispatch software
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Problem-solving skills and the capacity to make decisions independently
  • Reliable high-speed internet connection for remote work

Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring

ZR24568JOB

Excellent verbal and written communication skills in English, with a neutral accent for clear phone interactions Basic knowledge of various vehicle types (cars, trucks, etc.) and transport terminology Strong customer service orientation with the ability to handle diverse customer needs Proficiency in using customer service software or trucking dispatch software Ability to work in a fast-paced environment and manage multiple tasks simultaneously Problem-solving skills and the capacity to make decisions independently Reliable high-speed internet connection for remote work Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring ZR_24568_JOB

Employment Type

Full Time

Company Industry

Specialty Trade Contractors

About Company

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