Sales Executive/Assistant Sales Manager/Sales Manager (Corporate Segment)
Sales Executive/Assistant Sales Manager/Sales Manager (Corporate Segment)
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Salary Not Disclosed
1 Vacancy
Job Description
- Answer incoming phone calls in a pleasant manner using the Hotels telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure.
- Coordinate all group arrangements.
- Work with group contacts to facilitate program planning and requirements.
- Communicate group needs and specifications to all relevant departments.
- Follow up with post-conference reports and review group billings.
- Input all group bookings and update booking activities in the system on a weekly basis.
- Prepare reports maintain accurate records and implement a filing system for the hotels sales administration process.
- Maintain gift inventory and coordinate the sending of gifts to clients.
- Arrange site inspections for potential clients.
- Promote positive relations with clients and attend to all requests expediently and courteously.
- Acknowledge and handle clients complaints and comments tactfully and efficiently. Report incidents or other irregularities to management.
- Upsell and promote the hotels facilities and services at every available opportunity in order to maximize sales revenue.
Qualifications :
- Diploma in Tourism / Hospitality Management.
- Minimum of 2 years of experience in a similar capacity with a proven track record.
- Excellent reading writing and oral proficiency in the English language.
- Proficient in MS Excel Word & PowerPoint.
- Good communication and customer contact skills.
- Service-oriented with an eye for details.
- Ability to work well in high-pressure situations.
- A team player & builder.
- A motivator & self-starter.
- Well-presented and professionally groomed at all times.
Additional Information :
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
When applying do not hesitate to let us know of any specific needs you may have so that we can consider them.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
