CORP_Generic_Global_JPMC

Play a key role in ensuring system reliability at one of the worlds most iconic and largest financial institutions.

As a Site Reliability Engineer II at JPMorgan Chase within the Technology Infrastructure Services team you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects but youll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chases business and relevant technologies.

Job responsibilities

• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
• Leverages technology to solve business problems by writing high quality maintainable and robust code following best practices in software engineering
• Participates in triaging examining diagnosing and resolving incidents and work with others to solve problems at their root
• Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators objectives monitoring and alerting solutions for optimal transparency and analysis

Required qualifications capabilities and skills

• Formal training or certification on software engineering* concepts and 2 years applied experience
• Ability to code in at least one programming language
• Experience maintaining a Cloud-base infrastructure
• Familiar with site reliability concepts principles and practices
• Familiar with observability such as white and black box monitoring service level objective alerting and telemetry collection using tools such as Grafana Dynatrace Prometheus Datadog Splunk and others
• Familiarity with containers or a common Server OS such as Linux and Windows
• Emerging knowledge of software applications and technical processes within a given technical discipline (e.g. Cloud artificial intelligence Android etc.)
• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins GitLab or Terraform
• Emerging knowledge of common networking technologies
• Ability to work in a large collaborative team and demonstrates the willingness to vocalize ideas with peers and managers
• Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
• Eagerness to participate in learning opportunities to enhance ones effectiveness in executing day-to-day project activities
• Ability to demonstrate and apply existing and new system processes methodologies and skills to contribute to the development of systems

Preferred qualifications capabilities and skills

• General knowledge of financial services industry