Account Manager, Field Marketing (Remote)

Capital One is seeking a talented Account Manager to join our retail field marketing sales team. In this exciting role you will establish meaningful relationships with retail leaders within an assigned territory to drive engagement with the credit card program. This person will work directly with store leadership and key internal stakeholders (Marketing Customer Experience Compliance etc.) to ensure the best possible experience for consumers and store associates related to the card program by ensuring regional strategies are effectively rolled out to stores.

The ideal candidate will have an entrepreneurial spirit and serve as an advocate for our retail partner while also focusing on risk management across their portfolio. They will be innovative highly organized and have a measurable demonstrated ability to drive business results while delivering superior service. This is a client facing role ideally based in either San Francisco CA or Seattle WA; Plano TX or Chicago Il; New York NY Philadelphia PA or Boston MA; McLean VA. The candidate will manage clients located within these territories with the expectation of 75% of the time in store to include occasional evenings and weekends for marketing activities that correlate with highest store traffic periods with overnight travel as needed.

Key Responsibilities:

• Become a trusted advisor and subject matter expert for credit products across all level of retail partners store and credit services hierarchy

• Work with partner retail leadership to understand day to day operations top challenges and pain points to understand how we can deliver the greatest value to the partner and their customers

• Refine and implement card sales model by observing and sharing best practices in support of broader sales strategy and customer experience

• Collaborate with retail partners to ensure legal and regulatory compliance related to card

• issuance

• Partner with Capital One Marketing on the execution of in store marketing and customer experience programs

• Analyze and report on card sales performance metrics to identify additional growth opportunities

• Collect and share customer insights and learn about market trends to help retailersunderstand purchasing needs and behavior of customers

• Collaborate with retail partner leaders to proactively problem solve current and future challenges with card sales performance

• Deliver effective and timely in-store education and communications to include implementation of in-store marketing programs

Basic Qualifications:

• High School Diploma GED or equivalent certification

• At least 3 years of experience in a client facing role in either B2B sales or retail leadership role

Preferred Qualifications:

• Bachelors Degree or Military experience

• 5 years of retail experience either directly for a retailer or in a field-based role supporting retailers

• 1 year of experience in the financial industry

• Proficiency in using

• Proficiency in using G Suite

• At least 5 years of experience in a client facing role

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).