Taproom Assistant Manager
Taproom Assistant Manager
Posted on :
25-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
25-06-2025
Job Description
JOB DESCRIPTION
Job Title: Taproom Assistant Manager Highland Brewing
FLSA Status:Full-Time Hourly pay with quarterly bonuses Healthcare/ Dental/ 401K/ PTO/ Beer Benefits. Living Wage Certified.
Reports to:Taproom General Manager
SUMMARY DESCRIPTION:
The Taproom Assistant Manager is primarily responsible for managing daily operations and delivering exceptional guest services at Highland Brewings Taproom and Private Events venues. Assistant Managers provide leadership to the bar team while also serving as hands-on shift leaders jumping in wherever they are needed. General responsibilities include leading bar staff monitoring daily sales maintaining service and cleanliness standards and facilitating events. Assistant Managers must be kind hard-working and empathetic while showing mastery and enthusiasm for all elements of Highlands front-of-house guest experience--which extends across two taprooms and our entire 40-acre campus (featuring 5 sand volleyball courts a full disc golf course indoor/outdoor live music and a food program in development).
ESSENTIAL JOB FUNCTIONS:
- Maintain a positive authentic lively and collaborative team environment.
- Serve as manager on duty (MOD) at Highlands bar areas during open hours and proactively monitor daily service recognizing opportunities for the development of the guest experience
- Manage Highland Hospitality staff during service which includes leading pre-shift service position and break rotation schedule staff cuts to facilitate volume and labor staff incident reports continuous service coaching and other daily staff needs as required
- Oversee guest relations during service which may include entertaining special guests offering complementary products or services conflict resolution enforcement of ABC laws and regulations proper reporting of guest incidents and other guest needs as required
- Monitor daily financials during service which includes daily sales reporting cash handling safe counts and reconciliation payments to vendors processing refunds and comps staff tip reporting and other daily financial obligations as needed
- Show mastery in POS software inventory and retail operating systems
- Anticipate guest needs proactively and conscientiously in a dynamic environment which may include beverage service selling merchandise and packaged beer moving seating arrangements clearing and cleaning tables serving guests at tables and directing guests around the market
- Maintain knowledge of the Highland brand story beer styles campus amenities and family history to educate and communicate our mission and vision to guests
HOURS
This position is 40 hours per week with occasional overtime. Weekly schedule is dictated by public open hours service needs and meeting schedules. Public open hours vary by season but are seven days a week and most holidays. Full weekend availability is required.
QUALIFICATIONS:
Experience:
- Must be at least 21 years of age in accordance with NC ABC laws
- 2-3 years of experience as a bartender or manager in the hospitality field
- Enthusiasm for craft beer and delivering an incredible guest experience is a must
Specific Knowledge Skills and Abilities:
- Strong work ethic with an empathetic leadership style
- Open-minded and flexible with the ability to adapt quickly
- Strong interpersonal communication and leadership with keen attention to detail
- Excellent time management and communication skills
- Must have reliable transportation and a valid drivers license
- Cicerone Server certification required within one year of employment
- Forklift driver certification required within one year of employment
Working Conditions:
As this position is working in hospitality the physical demands of this role include but are not limited to:
- Standing for long periods
- Bending twisting reaching overhead. Moving kegs on a daily basis.
- Working with cleaning chemicals
- Working in both indoor and outdoor service areas with inclement weather at times
At-Will Employment:Employment with Highland Brewing Co. may be terminated by either Highland or the employee at any time with or without cause or notice.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
