Case Manager (Workforce & Education)
Case Manager (Workforce & Education)
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Job Description
Overview
Catholic Charities of Buffalo is seeking a full-time Case Manager for our Workforce and Education department located at 525 Washington Street Buffalo NY 14203. Responsibilities will include working with participants who are in need of academic functioning level upgrades High School Equivalency preparation assistance with career and employment and/or entrance into college vocational training programs or military. Will conduct initial intake and comprehensive assessments. Determine eligibility for enrollment into funded programs. Will act as a conduit for the flow of information related to referrals from community organizations agencies courts probation and school districts for the purpose of establishing and maintaining an effective network specific to case management services. Act as a positive team member and develop working relationships with peers and community partners.
Catholic Charities is non-profit human services agency that strives to empower individuals children and families across the eight counties of Western New York. For more than 100 years Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths backgrounds and circumstances. As the most comprehensive provider of human services in Western New York Catholic Charities delivers wide-ranging programs to address systemic poverty sudden financial crisis hunger behavioral health workforce readiness family stability legal immigration and resettlement and help for older adults. As a trauma-informed agency we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion Acceptance Respect for Everyone) Committee to create an inclusive environment where every individual feels seen heard and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all.
Job Responsibilities
Provide case management services to participants
Develop working knowledge and relationships with school districts government and not-for-profit sectors
Learn and utilize program specific data tracking system (OSOS)
Determine eligibility for enrollment into funded programs
Become familiar with the completion of paperwork necessary for entrance into training programs or college that includes admissions applications FASFA forms PELL grants and scholarships
Respond to consultation requests from educators employment counselors participants and families
Perform follow-up services suggested and track to ensure quality of care as specified by program contracts
Become familiar and comfortable with providing crisis intervention assessment and referral to participants on scheduled or walk-in basis
Develop and become more comfortable with conducting interviews counseling and/or mentoring to assist individuals with gaining insight into causes of personal needs and promotion of personal development
Participates in the team approach with the education and employment components
Develop other resources as needed
Meet quantitative expectations established by the funding sources and agency
Engage in professional development and in-service trainings
Perform other duties as assigned
Comply with the Agencys Compliance Program Code of Ethics laws regulations and ethical standards applicable to your job duties.
Minimum Qualifications
Bachelors degree in social work school or career counseling guidance education or related human services field.
1 to 2 years of experience within social work school counseling guidance or related human services preferred.
Strong personal and interpersonal communication skills.
Excellent organizational skills.
The ability to keep concise records.
A sensitivity to the development stages and well-being of participants.
The ability to work with a diversity of individuals and groups.
Able to accept supervision and work well both independently and in teams.
Excellent problem-solving skills to analyze issues and create action plans.
The ability to adapt to changing work priorities and maintain flexible working hours.
The ability to establish and maintain constructive relationships.
Must have reliable transportation and a valid NYS drivers license for required travel.
What We Offer
35 hours per week
13 paid holidays
25 PTO days per year (Pro-rated based on first year start date)
Comprehensive health dental & vision offerings for full-time
Employer-paid life insurance for full-time
Ancillary benefit offerings for full-time
Flexible Spending Account (FSA) option for full-time
Health Savings Account (HSA) when electing a high-deductible health plan for full-time
Employer-paid Employee Assistance Program (EAP)
403b Retirement Plan (Eligible after first pay period) with employer contribution after six months
Applicants must reside in New York State to be considered.
Compensation range may vary based on factors including but not limited to skills education location and experience.
Apply today at: an Equal Opportunity Employer Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals regardless of race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless such accommodations would impose an undue hardship on the operation of the business.If you require reasonable accommodation during the application or interview process please contact.
Required Experience:
Manager
Employment Type
Full-Time
