Community Services Officer
Community Services Officer
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Job Alert
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$ 51152 - 62180
1 Vacancy
Job Description
Why Join Team SB
Are you looking for an opportunity to grow professionally and develop your career
Consider joining the City of San Bernardinos Police Departmentas aCommunity Services Officer!About the City:As a future member of our team youll be joining a city with deep roots cultural diversity and exciting momentum. Located in the heart of Southern Californias Inland Empire San Bernardino is the county seat and largest city in San Bernardino County home to more than 222000 residents. Its rich history shaped by Native American Mexican and Spanish influences continues to inspire the citys evolving identity.San Bernardino offers access to major transit corridors natural beauty and a wide range of housing and lifestyle options. Its a place where public service careers are supported by a strong sense of community and purpose and where motivated professionals can grow contribute and be part of something meaningful.
The Community Services Officer responds to requests for service concerning criminal matters and minor traffic accidents; takes and prepares missing persons crime and other reports; and participates in nuisance abatement programs. Most assignments involve regular interaction with citizens by phone and in person. The experience and skills gained from this position will offer employees training for future employment opportunities in their law enforcement career.
About the Position:Qualified candidates must successfully complete a police background investigationas part of the pre-employment exams.What Youll Be Doing Here
The Ideal Candidate:
- Effectively communicates with members of the public and colleagues ensuring clear and accurate information exchange.
- Quickly assesses situations and determines appropriate actions especially in high-pressure scenarios.
- Works well with other team members to ensure smooth operations and positive outcomes during public interactions.
A Day in the Life Consists of:As a Community Services Officer your day focuses on supporting public safety and community engagement. Youll assist with investigations conduct outreach programs and provide valuable services to residents. Daily tasks may include:Investigating traffic collisions property crimes or other non-emergency incidents
Interviewing witnesses victims and community members
Preparing detailed reports and maintaining case files
Organizing and presenting community programs like Neighborhood Watch and Crime Prevention
Conducting home and business security surveys
Supporting recruitment efforts and background checks
Coordinating with officers detectives and the District Attorneys Office
Operating City vehicles and law enforcement databases
What You Need to Qualify
Education/Experience:
High School diploma or G.E.D.
AND
At least one (1) year of experience in law enforcement community services or other peace keeping or social services experience or an equivalent combination of training and experience.
Licenses Certificates Special Requirements:
A valid California drivers license is required.
Typing speed of 30 WPM is required.
Physical Requirements and Work Environment:
Employees sometimes work under typical office conditions and the noise level is generally quiet. Employees are frequently required to work outdoors in inclement weather exposed to dust fumes gases odors traffic and other hazardous situations. While performing the duties of this job the employee is regularly required to sit stand or walk; talk and hear both in person and by telephone; use hands to manipulate handle and feel computers and standard business equipment and reach with hands and arms. The employee may be required to lift and carry supplies and materials weighing up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Hearing abilities required by this job include the ability to hear in the normal audio range in person and by telephone.Knowledgeof:
- Operations services activities and terminology of a police department.
- Department and general law enforcement terminology codes procedures practices and standards including basic investigative techniques.
- Safety precautions and procedures as applied to traffic situations crime scenes station security and other law enforcement-related situations.
- Recordkeeping methods and procedures including methods and techniques for receiving creating and processing police reports.
- Operational characteristics and legal requirements for accessing law enforcement computerized and telecommunications equipment and programs.
- Proper English usage spelling grammar and punctuation.
- Use of computers and standard business software.
- Customer service practices and telephone etiquette.
- Use of police records and identification methods and their application.
- Office practices and procedures including filing.
- Customer service practices and etiquette.
Skill in:- Gathering compiling and interpreting data evaluating facts and evidence and drawing sound and valid conclusions.
- Listening to and recording information accurately; observing and accurately recalling names faces numbers incidents and places; converting observations into written reports and diagrams.
- Reading understanding explaining and applying laws policies regulations rules directives and training materials.
- Analyzing situations and adopting effective and responsible course of action giving due regard to hazards and circumstances of each situation.
- Making logical decisions in the absence of specific instructions.
- Handling office and field situations firmly courteously tactfully and with respect for others.
- Using tact and diplomacy when handling sensitive matters.
- Writing clear accurate and comprehensive reports.
- Maintaining accurate records and confidentiality of privileged information.
- Communicating clearly and concisely
- Establishing and maintaining effective relationships.
- Providing customer service.
- Operating a variety of office equipment software radios and vehicles.
- Working a varied work shift including nights weekends and holidays.
Recruitment Timeline
This recruitment will close on Sunday July 6 2025 at 11:59 pm or until a sufficient number of applications have been received.
Applications review: Week of July 7 2025
Interviews will be scheduled upon Departments availability.- **All dates are subject to change at the discretion of the personnel officer**
How to Apply and What to Expect Next
All applicants are required to submit an online application through the Citys official website at .This recruitment will remain open until July 6 2025 at 11:59 PM or until a sufficient number of qualified applications have been received.
Applications must be fully completed and clearly demonstrate that the minimum qualifications for the position are met. All information provided is subject to review investigation and verification. While resumes may be uploaded as supplemental documentation they will not be accepted in place of a fully completed City application.
Following the initial screening the most qualified candidates whose backgrounds best match the needs of the City will be invited to continue in the selection process. Meeting the minimum qualifications does not guarantee advancement. Candidates will remain under consideration until a final selection is made and an offer is accepted. The City of San Bernardino reserves the right to close the recruitment at any time and may determine that none of the applicants including those who meet the minimum qualifications are suitable for the position.
Pre-employment process may include but is not limited to:
- Application Review
- Personal History Statement and Pre-Background Interview Questionnaire Packets
- Oral Exam
- Pre-employment Physical Medical Exam including a drug screen
- Background Investigation with the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI)
- Employment/Professional Reference Check
E-Verify Participation:The City of San Bernardino participates in the E-Verify program. In compliance with federal law all employers are required to verify the identity and employment eligibility of individuals hired to work in the United States.Accordingly the City will provide information from each new employees Form I-9 to the U.S. Department of Homeland Security and the Social Security Administration to confirm authorization to work in the United States.
For more information about E-Verify please visit the U.S. Citizenship and Immigration Services website at
Disclaimers:The City of San Bernardino is an Equal Employment Opportunity Employer. The City follows a nepotism policy which may impact hiring decisions if an applicant has relatives currently employed by the City.In compliance with the Americans with Disabilities Act (ADA) the City provides reasonable accommodations for individuals with disabilities. Each request is evaluated on a case-by-case basis. To request an accommodation please contact the Human Resources Department directly at .
This bulletin is intended for informational purposes only and does not constitute a contract expressed or implied. Its contents may be modified or withdrawn without prior notice.
The San Bernardino Police Department is an equal opportunity employer and is committed to creating and maintaining a work environment that is free of all forms of discriminatory harassment including sexual harassment and retaliation (Government Code 12940(k); 2 CCR 11023).
Click here(Download PDF reader) to view the Police Departments Equal Employment Opportunity Utilization Report.For questions regarding this recruitment contact Stephanie Rivera at Additional information is available at .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
